Customer Service Representative

SBM

full-time

Posted on:

Location Type: Office

Location: Portland • Oregon • United States

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Salary

💰 $16 - $17 per hour

Job Level

Junior

About the role

  • The Customer Service Representative will be responsible for the cleanliness and sanitation of all areas assigned.
  • Perform janitorial duties
  • Perform all duties listed on the daily schedule
  • Operate motorized cleaning equipment
  • Maintain daily upkeep of assigned area
  • Report incidents and hazardous conditions to supervisor
  • Comply with safety rules, policies, and procedures
  • Perform work assignments in a team with other employees
  • Perform repetitive tasks
  • Maintain clean work area
  • Follow all protocols, company procedures, policies, and rules
  • Take direction and respond to supervision
  • Talk with lead, supervisor, co-workers, managers, and customers in a professional manner
  • Fill in during staff shortage
  • Support shift lead in completing punch-list items
  • Use proper personal protective equipment
  • Present a professional appearance and conduct
  • Understand customer service and satisfaction
  • Understand reporting systems, and of the environment

Requirements

  • No specific education requirement, 3-6 months training or experience preferred; or equivalent combination of education and experience.
  • May be required to have a valid driver’s license.
  • Completed all safety and task training certification.
  • May be required to be forklift certified.
  • Bilingual a plus
  • Ability to read and interpret instructions, procedures, manuals, and other documents
  • Strong verbal and written communication skills.
  • Knowledge of cleaning methods and equipment and willing to share with team.
  • Knowledge of the upkeep and care of the cleaning equipment.
  • Knowledge of cleaning compounds and chemicals, and their safe, efficient use.
Benefits
  • SBM offers comprehensive benefit packages.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
janitorial dutiesmotorized cleaning equipment operationcleaning methodscleaning compoundscleaning chemicalsforklift operation
Soft Skills
customer servicecommunication skillsteamworkprofessional appearanceability to follow instructionsability to take direction
Certifications
safety training certificationforklift certification