Sales and Marketing Operations Analyst

SBA Communications

Analista de Operações de Vendas e Marketing managing commercial processes for SBA Communications, focusing on sales operations and CRM optimization with cross-functional collaboration.

Posted 4/22/2026full-timeSão Paulo • 🇧🇷 BrazilMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Manage commercial processes
Structure, document and optimize the sales pipeline
Ensure compliance with internal processes and policies
Identify operational bottlenecks and lead continuous improvement initiatives with the area manager
Manage internal workflows (approvals, contracts, compliance)
Ensure commercial operations comply with internal standards
Serve as the focal point between departments such as Finance, Legal and Procurement
Manage and continuously improve the CRM
Ensure data quality, standardization and governance
Develop dashboards and reports (pipeline, forecast, conversion rates)
Support the sales team in prioritizing and managing opportunities
Align processes with Marketing (lead and campaign management)
Create playbooks, routines and operational cadences
Provide strategic analysis and support
Monitor Sales and Marketing KPIs
Support forecasting processes and strategic planning
Generate actionable insights to support decision-making
Other activities as needed

Requirements

What you’ll need

Bachelor's degree in progress or completed
Experience in Sales Operations, Marketing Operations or Revenue Operations
Practical experience with CRM systems (Dynamics, Salesforce, HubSpot or similar)
Solid knowledge of pipeline management, forecasting and the sales funnel
Ability to operate in structured environments with complex processes
Analytical, organized and process-oriented profile
Good communication skills and ability to work with multiple stakeholders

Benefits

Comp & perks

Meal and food allowances
Medical and dental insurance – SulAmérica
Life insurance
Wellhub
Reimbursement for English courses
Daycare assistance Lyra (Employee Support Program)
Profit-sharing (PLR)
Pharmacy discounts: SulAmérica

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

sales operationsmarketing operationsrevenue operationspipeline managementforecastingCRM systemsdata qualitydashboard developmentreportingstrategic analysis

Soft Skills

analytical skillsorganizational skillsprocess-orientedcommunication skillsstakeholder managementcontinuous improvementproblem-solvingcollaborationstrategic thinkingprioritization

Certifications

Bachelor's degree