Savista

Accounts Receivable Specialist II

Savista

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇺🇸 United States

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Salary

💰 $18 - $20 per hour

Job Level

JuniorMid-Level

About the role

  • Verifies or obtains patient eligibility and/or authorization for healthcare services performed by searching payer web sites or client eligibility systems, or by conducting phone conversations with the insurance carrier or healthcare providers.
  • Updates patient demographics and/or insurance information in appropriate systems.
  • Conducts research and appropriately statuses unpaid or denied claims.
  • Monitors claims for missing information, authorization and control numbers (ICN//DCN).
  • Researches EOBs for payments or adjustments to resolve claims.
  • Contacts payers by phone or through written correspondence to secure payment of claims.
  • Accesses client systems for information regarding received payments, open claims and other data necessary to resolve claims.
  • Follows guidelines for prioritization, timely filing deadlines, and notation protocols within appropriate systems.
  • Secures medical documentation as required or requested by third party insurance carriers.
  • Obtains billing guidelines and requirements by researching provider billing manuals.
  • Writes appeal letters for technical appeals.
  • Verifies accuracy of underpayments by researching contracts and claims data.
  • In the event of an authorization, coding, level of care and/or length of stay denial, prepares claims for clinical audit processing.
  • Supports Savista’s Compliance Program by adhering to policies and procedures pertaining to HIPAA, FDCPA, FCRA, and other laws applicable to Savista’s business practices.

Requirements

  • High school diploma or GED.
  • At least two years of experience in healthcare insurance accounts receivable follow up, working with or for a hospital/hospital system, working directly with government or commercial insurance payers.
  • Experience identifying billing errors and resubmitting claims as well as following up on payment errors, low reimbursement and denials.
  • Experience reviewing EOB and UB-04 forms to conduct A/R activities.
  • Knowledge of accounts receivable practices, medical business office procedures, coordination of benefit rules and denial overturns and third-party payer billing and reimbursement procedures and practices.
  • At least two years of experience with accounts receivable software.
  • Experience navigating payer sites for appeals/reconsiderations, benefits verification and online claims follow up.
  • Demonstrated ability to navigate Internet Explorer and Microsoft Office, including the ability to input and sort data in Microsoft Excel and use company email and calendar tools.
  • Demonstrated success working both individually and in a team environment.
  • Demonstrated experience communicating effectively with payers, understanding complex information and accurately documenting the encounter.
  • Ability to work effectively with cross-functional teams to achieve goals.
  • Demonstrated ability to meet performance objectives.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
patient eligibility verificationclaims researchbilling error identificationEOB reviewaccounts receivable practicesthird-party payer billingappeal letter writingmedical documentation securingcoding denial preparationpayment error follow-up
Soft skills
effective communicationteam collaborationindividual work successperformance objective achievementcomplex information understanding
Certifications
high school diplomaGED
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