Senior Relationship Manager

SAVii

Senior Relationship Manager responsible for driving revenue growth in SAVii's B2B portfolio. Focused on upselling and deepening partnerships with local and multinational companies.

Posted 5/1/2026full-timeMakati • 🇵🇭 PhilippinesSeniorWebsite

About the role

Key responsibilities & impact

Build and maintain strong relationships with key client stakeholders
Identify and qualify upsell and cross-sell opportunities to all targeted client accounts - with a primary focus on upselling to the existing B2B client base
Develop and execute strategic plans to grow and expand SAVii’s existing B2B accounts, with a focus on upselling and cross-selling SAVii and Gotyme payroll services
Handle contract renewals to ensure continuity, account retention, and portfolio growth
Collaborate with Sales, Marketing, Product, and other relevant stakeholders to structure proposals, secure approvals, and close expansion deals
Work closely with Relationship Managers to design and implement strategic account approaches that strengthen client partnerships, drive engagement, and maximize business opportunities
Track and forecast account growth pipeline; meet assigned portfolio revenue and uptake targets
Monitor client performance, usage trends, and account health to identify expansion opportunities or potential risks
Monitor client satisfaction and proactively address client questions or concerns, risks to retention and account stability
Keep CRM and all relevant tools well-documented and updated with stakeholder maps, engagement records, and opportunity movement
Adhere to company policies, standards, and confidentiality protocols in handling client and business information
Perform additional duties as assigned to support overall client success and business growth

Requirements

What you’ll need

Minimum 1 year of account management or client-facing roles such as project management, implementation, operations management, or product management
Experience as a sales executive or client relationship manager would be an advantage
Strong people person and an expert in two-way communication (oral and written)
Ability to build relationships, influence others, and obtain results through working with others
Organized, high-energy, and results-driven, capable of being a leader within the company
Superior problem-solving skills, ability to identify issues, root causes, and solutions
Able to work with a diverse team
Can talk to both top executives of multinational companies and top “old-school” local executives of the local companies

Benefits

Comp & perks

Flexible benefits designed to support you in both your work and personal life

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

account managementclient relationship managementsalesproject managementimplementationoperations managementproduct managementupsellingcross-sellingcontract renewals

Soft Skills

communicationrelationship buildinginfluenceresults-drivenproblem-solvingorganizationteam collaborationclient satisfactionengagementleadership