Senior Administrator, Shared Services Operations

Save the Children US

. Provide comprehensive administrative and operational support across Business Operations & Shared Services, including coordination of communications, reporting, meetings, shared resources, and divisional documentation.

Posted 5/22/2026full-timeWashington • District of Columbia, Washington • 🇺🇸 United StatesSenior💰 $24 - $27 per hourWebsite

About the role

Key responsibilities & impact

Provide comprehensive administrative and operational support across Business Operations & Shared Services, including coordination of communications, reporting, meetings, shared resources, and divisional documentation.
Support budget administration by tracking expenses, submitting reclasses, invoices, and reimbursements in partnership with the Chief of Staff.
Maintain and manage the division’s SharePoint‑based intranet, ensuring content is accurate, up to date, and accessible across all BOSS teams.
Execute operational and administrative support across core processes, including but not limited to workforce transactions, documentation workflows, employee programs, compliance activities, and systems administration.
Coordinate and support records management, reporting, payroll‑related administration, leave and benefits processes, performance and learning system administration, and maintenance of confidential employee documentation.
Ensure data accuracy, documentation consistency, audit readiness, and adherence to established policies and processes across systems and workflows.
Troubleshoot routine operational issues, facilitate cross‑functional coordination, and escalate complex or sensitive matters appropriately to ensure timely resolution.
Provide flexible, surge‑based support for cross‑functional initiatives, including operational priorities, system implementations, audits, organizational transitions, and high‑volume periods.
Support reporting, dashboard maintenance, knowledge management, process documentation, and other operational projects that improve efficiency, consistency, and transparency.
Contribute to continuous improvement efforts by identifying opportunities to streamline administrative, operational, and shared‑services processes.

Requirements

What you’ll need

Minimum of a High School Diploma or equivalent, plus at least 2 years of relevant experience
Demonstrated experience providing high-level support to senior leaders, preferably within technology, human resources or operations spaces.
Proven ability to maintain strict confidentiality and exercise sound judgment in sensitive situations
Experience tracking budgets.
Strong organizational, time-management, and prioritization skills with the ability to manage competing demands independently
Strong interpersonal skills and attention to detail
High level of customer service orientation and collaborative working style
Demonstrated project coordination, communication, and collaboration skills
Professional proficiency in MS Office suite (Excel, Word, PowerPoint, Outlook, Microsoft Teams and SharePoint).
Professional proficiency in spoken and written English.

Benefits

Comp & perks

Flexible schedules and time off: Flexible schedules, generous PTO, 11 paid holidays plus 2 floating holidays and hybrid working opportunities
Health: Competitive health care, dental and vision coverage for you and your family
Family: A variety of paid leaves: caregiver, parental/adoption, critical child illness and fertility benefits
Employee Rewards Program: Annual merit increases and/or additional incentives for eligible employees
Retirement: A retirement savings plan with employer contributions (after one year)
Wellness: 15 safety and wellness days annually (if hired on or after July 1, safety and wellness days prorated to 8 days), mental health benefits and support through Calm and company-hosted events
Employee Assistance Program : free and confidential assessments, short-term counseling, referrals, and follow-up services
Learning & Growth: Access to internal and external learning & development opportunities and mentorships.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

budget administrationdata accuracydocumentation workflowsrecords managementperformance system administrationaudit readinessprocess documentationcontinuous improvementoperational supportemployee programs

Soft Skills

organizational skillstime-managementprioritizationinterpersonal skillsattention to detailcustomer service orientationcollaborative working stylecommunication skillsproject coordinationsound judgment

Certifications

High School Diploma or equivalent