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Advisor, CRO & Fundraising Strategy
Save the Children US. Develop conversion rate optimization (CRO) strategy, driving improvements in website conversion KPIs and user engagement .
Posted 5/7/2026full-timeWashington • Connecticut, Kentucky, Washington • 🇺🇸 United StatesMid-LevelSenior💰 $91,800 - $102,600 per yearWebsite
Tech Stack
Tools & technologiesDrupal
About the role
Key responsibilities & impact- Develop conversion rate optimization (CRO) strategy, driving improvements in website conversion KPIs and user engagement
- Own CRO testing roadmap, prioritizing initiatives based on revenue impact, user experience improvements, and alignment with divisional goals
- Define, track, and optimize against website conversion benchmarks, proactively identifying performance gaps and implementing solutions to improve results
- Drive end-to-end optimization of the donor journey (acquisition through re-engagement), recommending and implementing improvements that increase conversion and lifetime value
- Partner with channel owners (email, mobile, paid media, web) to develop fundraising activation briefs and execute integrated campaigns, ensuring alignment in messaging, user experience, and performance goals
- Serve as a user experience (UX) SME to partner on digital fundraising and website strategy, leveraging SEO insights to improve user flow, increase organic visibility, and maximize revenue across channels
- Work across divisions and collaborate on strategic testing framework to maximize private first revenue growth
- Manage day-to-day agency relationships, setting priorities, providing strategic direction, and ensuring deliverables meet performance expectations and organizational standards
- Drive the execution of A/B and multivariate tests across digital fundraising touchpoints, from hypothesis development through analysis and implementation of winning experiences
- Design prototypes for tests to be used in the creation of test code by website developers
- Oversee and QA CRO tests and ensure successful implementation of winning test variations into live experiences using tools such as Adobe Target, Luminate Online, & Drupal
- Translate business and fundraising needs into clear technical requirements and partner closely with web development/business technology teams to execute against roadmap priorities
- Create ad-hoc donation forms as needed
- Create and collaborate on reports for stakeholders on campaign, channel, and product performance, highlighting optimization opportunities and strategic recommendations
- Analyze site traffic, engagement, and conversion KPIs to track against benchmarks and generate actionable insights
- Utilize behavior analytics tools to glean insights around points of friction across the site and inform testing plans
- Manage and create digital tracking codes (CIDs) and ensure proper tracking across channels, campaigns, and products
- Identify trends, attribution insights, and performance drivers to inform broader digital fundraising strategy
- Deliver website reporting to senior leadership and key stakeholders outside of Supporter Growth team, highlighting performance trends and actionable insights to inform strategic decisions
- Partner closely with the Managing Director, Digital Marketing to develop, forecast, and manage revenue and expense plans; monitor performance against targets
- Train, develop, coach, lead, and supervise one (1) direct report, clearly communicating organization, division and department priorities, and how their work contributes to our mission and supports Save the Children values
- Foster a collaborative, test-and-learn culture focused on continuous improvement, knowledge sharing, and innovation in digital fundraising
- Stay ahead of emerging trends in donor engagement, marketing technology, and audience behavior to inform strategy
- Represent Supporter Growth team in cross-functional meetings
- Supporting ad-hoc projects and other duties as assigned
Requirements
What you’ll need- Minimum of a bachelor’s degree or equivalent experience, plus at least 5 years of relevant experience.
- Demonstrated Experience working across multiple digital fundraising channels (e.g., web, email, paid media, mobile)
- Strong analytical skills with the ability to translate data into actionable insights and strategy
- Working understanding of web development processes and content management systems, with the ability to effectively collaborate with technical teams
- Demonstrated ability to communicate and collaborate effectively with individuals and teams at all levels, both internally and externally
- Ability to be on call for weekends and emergency response periods outside of working hours
- Professional proficiency in MS Office suite
- Professional proficiency in spoken and written English.
Benefits
Comp & perks- Flexible schedules and time off: Flexible schedules, generous PTO, 11 paid holidays plus 2 floating holidays, and hybrid working opportunities
- Health: Competitive health care, dental and vision coverage for you and your family
- Family: A variety of paid leaves: caregiver, parental/adoption, critical child illness and fertility benefits
- Employee Rewards Program: Annual merit increases and/or additional incentives for eligible employees
- Retirement: A retirement savings plan with employer contributions (after one year)
- Wellness: 15 safety and wellness days annually (if hired on or after July 1, safety and wellness days prorated to 8 days), mental health benefits and support through Calm and company-hosted events
- Employee Assistance Program : free and confidential assessments, short-term counseling, referrals, and follow-up services
- Learning & Growth: Access to internal and external learning & development opportunities and mentorships
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
conversion rate optimizationA/B testingmultivariate testingdata analysisuser experience designdigital tracking codeswebsite optimizationbehavior analyticsSEOreporting
Soft Skills
analytical skillscommunicationcollaborationleadershipstrategic thinkingcoachingproblem-solvingadaptabilityinnovationteamwork