Save the Children US

Senior Administrator, HR Operations

Save the Children US

full-time

Posted on:

Location Type: Hybrid

Location: ConnecticutDistrict of ColumbiaUnited States

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Salary

💰 $49,725 - $67,925 per year

Job Level

About the role

  • Analyze HRIS systems to identify opportunities for improvement and better alignment with ever-changing Save the Children United States (SCUS) and SCI policies and procedures.
  • Develop effective relationships and business processes across departments including Payroll, HRBPs & Divisions and at times serve as the liaison.
  • Provide primary support for processing batch employee record updates.
  • Ensure data entry processes & procedures are documented and in-line with Save the Children policies.
  • Develop best practices, share resources, and participate in ongoing trainings in coordination with P&C.
  • Liaise with Talent Acquisition and Employee Experience teams to ensure that all new hires are entered and reflected correctly in the HRIS system, providing updates to Business & Technology Solutions and Building Operations teams as necessary, collaborating with the Payroll team to ensure employee details are accurately reflected in employee paychecks.
  • Maintain physical and electronic personnel files and records: upload and file documents as appropriate to HRIS system and secured data files.
  • Initiate employment actions within HRIS system and facilitate conclusion of employment process including letters to terminated staff as instructed by HR Business Partner team.
  • Track and maintain Human Resources compliance information, such as ensuring current federal, state, and local job posters are posted appropriately throughout office locations, provide support to internal and external audit requests
  • Support internal and external HR assistance requests, providing triage (and escalation as necessary) for all internal and external assistance requests, including monitoring and providing first line support to HR Help Desk, email and phone queries for information such as employment verifications, unemployment claims, information, etc.
  • Support internal reporting and analysis requests of employee data to generate accurate, timely insights that inform workforce decisions while upholding data privacy and governance standards.
  • Review and update HR content on the employee intranet (Sharepoint)
  • Assist with other ad hoc projects as appropriate and assigned

Requirements

  • Minimum of a High School Diploma or equivalent, plus at least 2 years of relevant experience or education
  • Requires skills and proficiency in a range of processes, procedures and systems to carry out assigned tasks or has developed deep skills in a single area.
  • Proficiency using an HRIS system (preferably UKG Pro)
  • Proven ability to analyze workflows and implement process improvement
  • Ability to successfully organize and balance multiple and sometimes competing operational priorities
  • Demonstrated commitment to a high degree of internal and external customer service and collaboration
  • Proven ability to maintain a high degree of confidentiality and professionalism around sensitive information
  • Professional proficiency in MS Office suite
  • Professional proficiency in spoken and written English
  • Demonstrated ability to communicate and collaborate effectively with individuals and teams at all levels, both internally and externally
Benefits
  • Flexible schedules and time off: Flexible schedules, generous PTO, 11 paid holidays plus 2 floating holidays and hybrid working opportunities
  • Health: Competitive health care, dental and vision coverage for you and your family
  • Family: A variety of paid leaves: caregiver, parental/adoption, critical child illness and fertility benefits
  • Employee Rewards Program: Annual merit increases and/or additional incentives for eligible employees
  • Retirement: A retirement savings plan with employer contributions (after one year)
  • Wellness: 15 safety and wellness days annually (if hired on or after July 1, safety and wellness days prorated to 8 days), mental health benefits and support through Calm and company-hosted events
  • Employee Assistance Program : free and confidential assessments, short-term counseling, referrals, and follow-up services
  • Learning & Growth: Access to internal and external learning & development opportunities and mentorships
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
HRIS systemUKG Prodata entryprocess improvementemployee record updatescompliance trackingreporting and analysisworkflow analysisdata privacydocumentation
Soft Skills
customer servicecollaborationcommunicationorganizational skillsconfidentialityprofessionalismtriageproblem-solvingtime managementinterpersonal skills