Sauti Contact Center

Executive Assistant

• Maintain a central and accurate list of the Executive’s active tasks, projects, commitments, and follow-ups.
• Break larger instructions into clear, manageable action items.
• Assign deadlines, priorities, owners, and next steps to each task.
• Track multiple tasks across different businesses, clients, vendors, employees, and partners.
• Follow up with responsible individuals until work is completed.
• Record updates, delays, decisions, and outstanding requirements.
• Identify tasks that are stalled and take appropriate action to move them forward.
• Escalate urgent matters or serious delays before they become larger problems.
• Help organize the Executive’s daily, weekly, and long-term priorities.
• Maintain reminders for meetings, deadlines, payments, appointments, and commitments.
• Coordinate meetings across Kenya, U.S., and other international time zones.
• Prepare agendas, meeting notes, action items, and follow-up lists.
• Ensure that commitments made during meetings or conversations are recorded and acted upon.
• Communicate professionally through phone calls, email, WhatsApp, SMS, online chat, and video meetings.
• Schedule and confirm meetings, calls, appointments, and reminders.
• Prepare and format professional documents, reports, letters, proposals, invoices, presentations, and spreadsheets.
• Conduct online research on companies, products, services, vendors, travel options, business opportunities, software, and other assigned topics.
• The assistant may be required to coordinate activities across multiple businesses and projects.

Executive Operations Assistant