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Sales Development Representative – SDR
Satsuma Technology LtdSales Development Representative generating outbound pipeline for Agentic Commerce startup. Collaborating with executives to define outreach strategy and increase enterprise engagement.
Tech Stack
Tools & technologiesApollo
About the role
Key responsibilities & impact- Build and execute outbound prospecting campaigns across email, phone, LinkedIn, and emerging channels.
- Generate qualified pipeline by targeting VP and C-level leaders across eCommerce, Digital, Loyalty, Marketing, Merchandising, and Retail Media.
- Research accounts, identify buying signals, and develop strategic account plans.
- Create personalized messaging that earns responses from senior decision-makers.
- Book and qualify meetings for Account Executives and leadership.
- Consistently source and develop net-new opportunities.
- Maintain accurate activity, opportunity, and pipeline data within CRM.
- Collaborate directly with the CEO and CCO on messaging, targeting, and campaign strategy.
- Test, iterate, and optimize outreach based on performance data and market feedback.
- Stay current on trends across retail technology, AI, Agentic Commerce, LLMs, GEO, and digital customer experience.
Requirements
What you’ll need- 1-4 years of SDR, BDR, or outbound sales experience.
- Experience prospecting into and generating pipeline for SaaS solutions across a range of deal sizes, from transactional opportunities to complex enterprise sales cycles.
- Demonstrated success building pipeline and generating qualified opportunities through outbound prospecting.
- Consistent track record of meeting or exceeding activity and pipeline goals.
- Strong written communication skills and ability to craft personalized outreach at scale.
- Confidence speaking with VP and C-level executives.
- Experience using CRM and sales engagement tools (HubSpot, Salesforce, Apollo, Outreach, LinkedIn Sales Navigator, or similar).
- Self-starter who can work effectively in a highly autonomous, async environment.
- Strong organizational skills and ability to manage multiple accounts and priorities simultaneously.
- Competitive, resilient, and comfortable hearing "no" frequently.
- Nice-to-Haves
- Experience selling into retail, grocery, convenience, restaurant, eCommerce, or omnichannel brands.
- Experience in a startup or high-growth environment.
- Familiarity with AI, LLMs, Agentic Commerce, Agentic Discovery, AEO, GEO, search, personalization, or retail media.
- Understanding of retailer organizational structures and buying processes.
Benefits
Comp & perks- Remote-first (US-based)
- Competitive base salary ($70,000–$100,000) plus commission
- 401(k) / IRA
- Unlimited PTO
- Gym membership reimbursement
- Wellness benefits
- Team offsites and company events
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
outbound prospectingpipeline generationpersonalized messagingsales development representative (SDR)business development representative (BDR)SaaS solutionsactivity trackingaccount planningsales cyclesdata analysis
Soft Skills
written communicationconfidenceorganizational skillsself-starterresiliencecompetitive mindsetstrategic thinkingcollaborationadaptabilitytime management