Satsecure

Field Services Engineer

Satsecure

full-time

Posted on:

Location Type: Remote

Location: United Kingdom

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About the role

  • Install, configure, and maintain FWA, GWA, and FTTP network infrastructure.
  • Deploy network equipment on streetlights, residential properties, and commercial premises.
  • Install and align P2P links, wireless radio products, CAT5 cabling, routers, and switches.
  • Perform site audits and Line of Sight (LOS) checks to ensure optimal connectivity.
  • Conduct network testing and diagnostics to identify and resolve service-impacting faults.
  • Upgrade and expand the wireless network infrastructure to improve coverage and reliability.
  • Ensure minimal service disruption by carrying out proactive maintenance and customised equipment upgrades.
  • Respond to network faults and service disruptions, diagnosing and resolving issues effectively.
  • Work within an on-call rota system to provide timely technical support for network outages.
  • Carry out new customer installations for wireless and FTTP networks as required.
  • Ensure all installations meet company standards and provide a high-quality customer experience.

Requirements

  • Proven experience in network installation and troubleshooting, particularly in FWA, GWA, and FTTP.
  • Knowledge of network diagnostics, P2P links, CAT5 cabling, and wireless radio products.
  • Experience configuring and deploying routers, switches, and network cabinets.
  • Familiarity with service testing tools to assess signal strength and connection integrity.
  • Basic understanding of IP networking and wireless network optimisation.
  • Problem solving & decision making.
  • Customer interaction and awareness.
  • Health and safety awareness.
  • Flexibility and adaptability.
Benefits
  • 25 days annual leave
  • Life assurance & Income protection
  • 8% matching on our pension scheme
  • Health cash plan
  • Employee referral scheme
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
network installationnetwork troubleshootingFWAGWAFTTPnetwork diagnosticsP2P linksCAT5 cablingroutersswitches
Soft Skills
problem solvingdecision makingcustomer interactioncustomer awarenessflexibilityadaptability