Rebate Operations Administrator

Satellite Office

Rebate Operations Administrator managing supplier claims, vendor governance, and finance operations for global brands in the Philippines. Supporting Enable platform transition, reconciliations, compliance, and process automation.

Posted 8/13/2026full-timeTaguig • 🇵🇭 PhilippinesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing supplier relationships, rebate claims, and vendor support processes while ensuring compliance and data accuracy. Proficient in utilizing ticket management systems and Microsoft Excel to enhance operational efficiency and support process improvements.

Highest-signal resume keywords

Supplier Relationship ManagementRebate Claims ProcessingZendesk Ticket ManagementMicrosoft Excel ProficiencyProcess Improvement Support

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Rebate CalculationsInvoice MatchingData Quality ManagementVendor AdministrationFinance OperationsDocumentation ValidationCross-Dock CalculationsMonth-End ReportingDIFOT SupportSAP Experience

Soft Skills

Attention to DetailProblem-SolvingStakeholder ManagementCustomer-Focused ApproachExcellent Communication Skills

Tools & Technologies

Enable Rebate Management PlatformZendesk

Industry Keywords

Supplier ComplianceRetail EnvironmentsVendor SupportRebate AutomationProcess Controls

About the role

Key responsibilities & impact

Manage the rebate and vendor support Zendesk queue and respond to supplier enquiries within agreed service levels
Act as the primary supplier contact for rebate claims, documentation requests, disputes, and trading term enquiries
Provide information on rebate calculations, retail calendar methodologies, invoice matching, and claim status
Prepare and issue supplier rebate claims with supporting documentation and follow-up
Support claim dispute resolution and escalate technical rebate issues
Process trading term setups, amendments, and maintenance
Maintain vendor rebate master data and support cross-dock vendor maintenance
Support vendor onboarding, documentation validation, and compliance requirements
Follow up with vendors on outstanding documentation, claims, and compliance obligations
Assist with month-end rebate activities, reconciliations, allocations, DIFOT support, cross-dock calculations, WLN14 processing, and F.62 claim activities
Support process improvements, controls, automation opportunities, audits, and month-end reporting
Administer the Enable Rebate Management platform, including user access, workflows, controls, exceptions, and queues
Provide first-line Enable support and assist with data quality, testing, training, and platform enhancements
Support vendor governance, supplier compliance, rebate automation, and successful adoption of Enable processes

Requirements

What you’ll need

Previous experience in administration, finance operations, customer service, or supplier support
Strong attention to detail and ability to manage multiple priorities
Excellent written and verbal communication skills
Strong problem-solving and stakeholder management capabilities
Customer-focused approach and ability to manage supplier relationships professionally
Intermediate to advanced Microsoft Excel skills
Experience with ticket management systems such as Zendesk highly desirable
SAP experience advantageous but not essential
Experience with supplier rebates, vendor administration, finance operations, or retail environments highly regarded
Proactive mindset and willingness to support process improvement and system transformation initiatives

Benefits

Comp & perks

Learning opportunities, mentoring, and support
Team-building events
Company-wide celebrations
Wellness programs
World-class offices in premium business hubs
Opportunities to work with global brands
Continuous learning and development
Engaging employee programs