Custodial Accounting, Receivables and Collections Specialist

Satellite Office

Accounts Receivable Clerk handling collections and payment processes at Satellite Office. Engaging with customers and supporting financial operations seamlessly in a hybrid work environment.

Posted 5/27/2026full-timePasig City • 🇵🇭 PhilippinesMid-LevelSeniorWebsite

Tech Stack

Tools & technologies

ERPOracle

About the role

Key responsibilities & impact

Monitor AR aging reports to identify overdue accounts and take proactive collection actions.
Communicate professionally with customers via email and phone to request remittances or follow up on delinquent balances.
Escalate unresolved, high-risk, or long-standing delinquent accounts to upper management or legal counsel when necessary.
Process and apply high-volume incoming payments accurately across ACH, wire, check, etc.
Interpret and resolve complex remittance formats, including partial payments, short pays, and unapplied cash.
Ensure all daily financial inflows are reconciled perfectly with bank statements and internal accounting ledgers.
Investigate payment discrepancies, trace transactions end-to-end, and identify root causes for deductions or short pays.
Prepare and submit regular AR aging, unapplied cash, and collection status reports for management.
Process refunds, credits, and necessary write-offs in compliance with internal financial controls.
Partner seamlessly with other teams like CS, EDR, etc. to address and resolve customer billing disputes.
Support month-end and year-end closing processes, ensuring all documentation is audit-ready.

Requirements

What you’ll need

3–5+ years in Accounts Receivable, Credit & Collections, or Cash Application, preferably within high-volume environments.
Advanced proficiency in MS Excel (Pivot Tables, VLOOKUP, etc.)
Hands-on experience navigating Enterprise Resource Planning (ERP) systems (e.g., SAP, Oracle, NetSuite, or Sage).
Strong root-cause analysis skills, high attention to detail, clear communication, and excellent negotiation abilities.

Benefits

Comp & perks

You’re Valued. You won’t just be a number. You’ll be part of a close-knit, collaborative team where your contributions matter.
You’ll Grow. From day one, you’ll have access to learning opportunities, mentoring, and support to help you reach your full potential.
You’ll Belong. We’re proud of our vibrant and inclusive culture, filled with team-building events, company-wide celebrations, wellness programs, and more.
You’ll Work in Style. Our world-class offices are located in premium business hubs like BGC and Ortigas. Modern, comfortable, and designed to bring out your best.
You’ll Work with Global Brands. We match you with top international clients where you’ll work directly with their teams and make a real impact.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Accounts ReceivableCredit & CollectionsCash ApplicationPayment ProcessingRoot-Cause AnalysisReconciliationFinancial ReportingRefund ProcessingHigh-Volume Payment HandlingComplex Remittance Interpretation

Soft Skills

Attention to DetailClear CommunicationNegotiationProfessionalismProblem SolvingCollaborationCustomer ServiceEscalation ManagementAnalytical ThinkingTime Management