Team Leader, Account Receivable – 5-Month Contract

Satellite Office

Finance Accounts Receivable Officer overseeing credit, claims, and collections functions for major accounts. The role drives process improvements and ensures accurate payments while mentoring team members.

Posted 5/12/2026full-timePasig City • 🇵🇭 PhilippinesSeniorWebsite

Tech Stack

Tools & technologies

ERP

About the role

Key responsibilities & impact

Oversee and manage credit note processing for: damaged stock, short supply, duplicated orders, rejected or returned deliveries, expired stock, promotional discounts, and faulty products for major accounts.
Lead promotional claims administration through TPM (Salesforce), including account reconciliation, claim uploads, approvals, and credit offsets.
Monitor and support resolution of uncollectable debts, including those arising from customer liquidation or administration.
Lead allocation of incoming payments and oversee customer claim investigations in coordination with Customer Service.
Ensure accurate reconciliation of customer accounts and act as the senior liaison for escalated queries.
Drive timely follow-up on unpaid invoices and overdue accounts, including portal-based collections for grocery accounts.
Provide guidance, coaching, and oversight to team members handling credit, claims, and collections.
Identify opportunities for process improvement and system optimisation.
Ensure compliance with company policies and relevant regulations.

Requirements

What you’ll need

Strong leadership in Accounts Receivable management, including invoicing, credit notes, and payment allocation.
Expertise in claims processing and dispute resolution.
High accuracy in reconciliation and resolving account discrepancies.
Strong negotiation skills for payment arrangements and claim settlements.
Experience with ERP/CRM systems (preferably Salesforce TPM).
Intermediate to advanced Excel skills.

Benefits

Comp & perks

You’re Valued. You won’t just be a number. You’ll be part of a close-knit, collaborative team where your contributions matter.
You’ll Grow. From day one, you’ll have access to learning opportunities, mentoring, and support to help you reach your full potential.
You’ll Belong. We’re proud of our vibrant and inclusive culture, filled with team-building events, company-wide celebrations, wellness programs, and more.
You’ll Work in Style. Our world-class offices are located in premium business hubs like BGC and Ortigas. Modern, comfortable, and designed to bring out your best.
You’ll Work with Global Brands. We match you with top international clients where you’ll work directly with their teams and make a real impact.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

credit note processingclaims processingdispute resolutionaccount reconciliationpayment allocationnegotiationExcel

Soft Skills

leadershipcoachingoversightprocess improvementcommunication