Satellite Office

Customer Service – Administration

Satellite Office

full-time

Posted on:

Location Type: Remote

Location: Philippines

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About the role

  • Manage all inbound customer enquiries (phone, email, online)
  • Ensure high-quality, professional communication with hospitals, clinics, and customers
  • Resolve escalations quickly and effectively
  • Build and maintain strong customer relationships
  • Undertake daily admin operations and workflow efficiency
  • Manage order processing from purchase order through to invoicing
  • Ensure accurate data entry and documentation across all systems
  • Maintain internal records, pricing, and product information
  • Process invoices and purchase orders in MYOB
  • Manage inventory levels and stock adjustments
  • Reconcile discrepancies and ensure financial accuracy

Requirements

  • Proven experience in a similar admin / customer service role
  • Strong working knowledge of MYOB or other similar platforms like QuickBooks, SAP, or Xero (invoicing, reporting)
  • Excellent organizational and multitasking skills
  • High attention to detail and accuracy
  • Confident communicator with strong problem-solving ability
Benefits
  • Stable, growing business with long-term opportunity
  • Leadership role with real impact
  • Supportive team environment
  • Immediate start available
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
data entryorder processinginvoicingfinancial accuracyinventory managementreconciliation
Soft Skills
communicationproblem-solvingorganizational skillsmultitaskingattention to detail