Customer Service – Administration

Satellite Office

Customer Service & Administration team member overseeing daily operations in customer service and order processing. Ensuring high-quality communication and accurate order management.

Posted 4/20/2026full-timeRemote • 🇵🇭 PhilippinesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Manage all inbound customer enquiries (phone, email, online)
Ensure high-quality, professional communication with hospitals, clinics, and customers
Resolve escalations quickly and effectively
Build and maintain strong customer relationships
Undertake daily admin operations and workflow efficiency
Manage order processing from purchase order through to invoicing
Ensure accurate data entry and documentation across all systems
Maintain internal records, pricing, and product information
Process invoices and purchase orders in MYOB
Manage inventory levels and stock adjustments
Reconcile discrepancies and ensure financial accuracy

Requirements

What you’ll need

Proven experience in a similar admin / customer service role
Strong working knowledge of MYOB or other similar platforms like QuickBooks, SAP, or Xero (invoicing, reporting)
Excellent organizational and multitasking skills
High attention to detail and accuracy
Confident communicator with strong problem-solving ability

Benefits

Comp & perks

Stable, growing business with long-term opportunity
Leadership role with real impact
Supportive team environment
Immediate start available

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

data entryorder processinginvoicingfinancial accuracyinventory managementreconciliation

Soft Skills

communicationproblem-solvingorganizational skillsmultitaskingattention to detail