Sasser Family Companies

QA Engineer

• Oversee the quality assurance programs within the CF Rail Services by ensuring the program is maintained and executed in accordance with the Association of American Railroads (AAR), manual of standards and recommended practices, specification for quality, and related AAR rules and technical standards.
• Continuously review quality assurance standards, reports and all related documents for compliance.
• Implement solutions for improving current programs to ensure regulatory requirements and customer expectations are met.
• Monitor company quality standards and requirements on all work that is performed.
• Perform audits to ensure established quality standards are adhered to.
• Assist in coordinating, and actively participating in quality audits, customer audits, M-1003, M-1002, FRA/AAR, etc.
• Review and analysis of data collected during internal/external audits, NCRs, in-process and outbound inspections.
• Provide detailed report to operations team.
• Participate in quality related investigations and communicate appropriate findings to operations team.
• Ensure that all nonconforming conditions are addressed through corrective and preventable actions.
• Assist in follow up on corrective actions issued from nonconforming conditions; assist facility leadership team to determine root cause.
• Partner with local team to implement appropriate corrective and preventative actions, ensuring that all corrective actions are completed timely.
• Oversee employee certification and training requirements.
• Oversee equipment maintenance and calibration compliance.
• Work closely with Operation leadership team, as well as other production supervision to resolve any matters that affect the quality of the repair work performed at their location.
• Wear PPE in appropriate areas.

QA Supervisor

Manager

• Manage and maintain job code rates, labor standards, and repair time expectations across all CFRS locations
• Develop, update, and standardize work templates to ensure consistency, accuracy, and ease of use
• Serve as the Tank Car Subject Matter Expert, providing guidance on tank car repairs, regulatory requirements, and technical best practices
• Conduct field service inspections to verify repair accuracy, assess conditions, and support customer needs
• Prepare complete, accurate, and competitive RFP responses, job bids, and customer proposals
• Analyze labor, material costs, historical performance, and market trends to develop profitable pricing structures
• Support Sales and Operations by providing technical pricing guidance and repair scope clarification
• Create and manage project codes, structures, and workflows to support repair programs and customer-specific requirements
• Audit BRCs (Billing Repair Cards) for accuracy, completeness, and alignment with AAR, FRA, and customer standards
• Ensure consistency in documentation, repair classifications, and labor application across the network
• Identify discrepancies or inefficiencies and recommend corrective actions
• Communicate network loading requirements and capacity considerations to help balance workflows across CFRS facilities
• Support forecasting, planning, and scheduling by providing clear repair scope and labor standard data
• Lead or support assigned projects related to the Keystone operating system upgrade
• Collaborate with IT, Operations, and Finance to optimize system workflows, templates, and data structures
• Identify opportunities to streamline processes, enhance visibility, and improve reporting capabilities
• Partner with Operations, Sales, Quality, and Finance to ensure alignment between technical standards and business objectives
• Provide training, guidance, and support to shop personnel, supervisors, and managers on repair standards and pricing practices
• Act as a subject matter resource for technical inquiries from customers, regulatory bodies, and internal teams.

Senior Manager, Repair Standards – Technical Services

• Oversee the day-to-day interaction with Union Leasing's core and mid-market customers
• Partner with Strategic Services and Customer Experience Administrators to deliver a premier fleet management program
• Responsible for retention, growth, penetration and administration of their assigned account base through promotion of fleet management tools and best practices
• Develop and implement account strategies to maximize revenue, drive customer retention, and achieve business growth for key clients
• Act as a strategic partner and trusted advisor to key clients, identifying new opportunities and addressing challenges
• Increase share of customer portfolio through promotion of additional product and lease adds
• Manage assigned employees to goals and objectives
• Lead regular account reviews and business updates with internal stakeholders to ensure consistent service delivery
• Furnish superior customer service to both internal and external customers
• Develop and institute and own delivery of custom fleet management solutions to assigned customers
• Detailed involvement in the set-up process for new clients, interacting with all functional areas of the Company on behalf of the customers and Sales team
• Generate key reports and data files

Key Accounts Manager

Financial Planning and Analysis

• Independently build financial models in Excel and in other financial analysis software
• Develop and update pricing models that capture key economic considerations for new opportunities
• Leverage PowerBI to drive analysis of historical performance and trends
• Lead standing monthly reporting activities, including summary financial results for the Board, reporting package for the executive management team, cost of capital updates and communication to the businesses, updating interest rate curves in the planning system, and other recurring deliverables
• Act as a subject matter expert for our financial budgeting and planning system
• Assist in budget and forecast preparation; support variance and trend review and evaluation; participate in iteration with business unit management and finance teams
• Lead analysis initiatives as necessary
• Perform interest rate risk management analysis and support ongoing hedging program
• Contribute analysis to key strategic initiatives, including valuation activities, M&A, and benchmarking
• Support the drafting of materials for the Board, management, lenders, and other critical stakeholders that communicate financial performance and business updates
• Perform various ad hoc financial analysis as directed
• Perform other duties as assigned to ensure successful achievement of departmental and company objectives

QA Supervisor

Senior Manager, Repair Standards – Technical Services

Key Accounts Manager

Financial Analyst I