Field Service Engineer

Sartorius

Field Service Engineer installing, calibrating, repairing, and maintaining Sartorius laboratory equipment. Supporting customers across Georgia, Tennessee, Alabama, and Mississippi while building long-term technical partnerships.

Posted 8/5/2026full-timeRemote • Alabama, Iowa, Kansas, Mississippi, Montana, New York, Tennessee • 🇺🇸 United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in delivering technical support and service for balances and moisture analyzers, with a strong focus on troubleshooting, repair, and preventive maintenance. Proven ability to manage service schedules and maintain customer relationships to enhance satisfaction and retention.

Highest-signal resume keywords

Field Service ExperienceCalibration of Laboratory InstrumentsMechanical and Electrical Diagnostic SkillsTechnical Communication SkillsProficiency with Mobile Applications

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

TroubleshootingRepairPreventive MaintenanceCalibrationInstrumentationTechnical SupportService DocumentationDiagnostic SkillsCustomer ServiceField Service Automation

Soft Skills

Effective CommunicationCustomer Relationship ManagementTime ManagementIndependent WorkCollaboration

Tools & Technologies

Field Service Automation ToolsDigital Reporting ToolsMicrosoft Office

Certifications & Qualifications

Technical Certification

Industry Keywords

BalancesMoisture AnalyzersLaboratory InstrumentsService ProceduresQuality StandardsSafety Protocols

About the role

Key responsibilities & impact

Deliver service and technical support during customer site visits
Install, calibrate, troubleshoot, repair, and perform preventive maintenance on balances and moisture analyzers
Diagnose equipment issues and provide timely solutions to minimize customer downtime
Maintain accurate service documentation, reports, and records
Manage workload and service schedules for on-time customer support
Use field service automation tools and systems in daily operations
Follow service procedures, quality standards, and safety protocols
Collaborate with internal technical teams on complex issues and share best practices
Provide customers with technical guidance, product recommendations, and service insights
Build lasting customer relationships that support satisfaction, retention, and business growth

Requirements

What you’ll need

Associate degree in a technical field, or high school diploma/GED with relevant technical certification
Minimum 2 years of field service, maintenance, instrumentation, or related technical experience
Experience calibrating balances, scales, moisture analyzers, or similar laboratory instruments preferred
Ability to troubleshoot, repair, and maintain technical equipment
Strong mechanical and electrical diagnostic skills
Effective communication and customer service skills
Ability to manage multiple priorities and work independently in a field-based environment
Proficiency with mobile applications, digital reporting tools, and Microsoft Office products
Valid driver’s license and willingness to travel extensively throughout the assigned territory
Alignment with Sartorius core values of Sustainability, Openness, and Enjoyment

Benefits

Comp & perks

Mentoring, leadership programs, internal seminar offerings
Paid vacation, sick time, corporate holidays, and community service day
Flexible work schedules
Comprehensive onboarding, including a virtual online platform
Mutual support, team spirit, and international collaboration
Communities on topics such as Coaching, Agile Working, and a Businesswomen’s Network
Variety of medical plans, dental, vision, EAP, and other wellness programs
Smart buildings with the latest technology and equipment
401(k) with generous company match
HSA, FSA (dependent care and healthcare spending), and Transportation Commuter Account
Company-paid basic life insurance, AD&D, EAP, Family Planning & Women’s Health, and Health Advocate
Optional supplemental life insurance, legal services, LTD & STD, critical illness insurance, and student loan tuition refinance service