IT Support

• AD Account and Group migration between domains.
• Kofax Capture product administration and desktop client installation.
• Design, configure, and manage SharePoint Online environments, including site collections, hub sites, communication sites, and team sites.
• Create and maintain content types, site templates, lists, libraries, and PnP Searches to support business processes.
• Manage document libraries, versioning, permissions, retention policies, and metadata.
• Monitor and optimize SharePoint storage usage, request and configure storage increases when needed.
• Implement and enforce governance and security best practices across M365/SharePoint environments.
• Run and maintain PowerShell scripts for automation, reporting, and advanced administration tasks.
• Collaborate with business units to translate requirements into SharePoint solutions.
• Troubleshoot issues related to SharePoint Online, OneDrive, and Teams integration.
• Manage user access, groups, and permissions across M365 services.
• Work with Microsoft support and vendors on escalated issues.

IT Infrastructure Analyst

IT Engineer – Contract

Associate Help Desk Technician

IT Support Specialist

IT Helpdesk Analyst

IT Help Desk Support I