VP of Sales

Sapio Sciences LLC

. Lead, manage, and develop a global team of Strategic Account Managers across the US, Europe and International markets, providing clear direction, coaching, and performance oversight.

Posted 5/13/2026full-timeRemote • New York • 🇺🇸 United StatesLeadWebsite

About the role

Key responsibilities & impact

Lead, manage, and develop a global team of Strategic Account Managers across the US, Europe and International markets, providing clear direction, coaching, and performance oversight.
Define and implement a scalable strategic account management framework, including account planning methodologies, engagement cadences, and expansion playbooks.
Drive net revenue retention and growth to meet or exceed Sapio’s annual targets across Sapio’s strategic accounts, ensuring customers are achieving measurable value and deepening their investment in the platform.
Develop and deploy a regular cadence of KPIs that are both visible and managed relentlessly to underpin predictable growth performance.
Assume personal responsibility for top line performance and personally invest in the critical accounts that form the basis of our annual performance.
Build and maintain executive-level relationships with key customers, acting as a senior point of escalation and partnership for the most complex accounts.
Partner with the CCO and broader organizational leadership to set targets, define priorities, and report on the health and performance of the strategic account portfolio.
Collaborate closely with Sales, Customer Success, Product, and Marketing to align on customer needs, surface expansion opportunities, and feed market intelligence back into the business.
Recruit, onboard, and retain top account management talent, fostering a high-performance, customer-focused team culture across geographies that is best in class.
Drive operational excellence through effective use of CRM tools, pipeline hygiene, and consistent reporting standards.
Represent Sapio at industry events, customer meetings, and executive briefings as a senior commercial leader with high market credibility.

Requirements

What you’ll need

Significant experience in strategic account management, customer success, or enterprise sales within a B2B SaaS environment.
Demonstrated mastery of complex enterprise software sales, including fluency in one or more recognized sales methodologies (e.g. MEDDIC, Challenger, Force Management), executive-level engagement, and commercial negotiation on large, multi-year deals.
Demonstrated experience leading and scaling a team of account managers or customer success professionals, ideally across multiple geographies and cultures.
Capable of creating playbooks, best practices and leading from the front on sales execution.
Proven track record of delivering targets, driving net revenue retention, expansion, and long-term customer value in complex, multi-stakeholder enterprise accounts.
Experience working with or selling to customers in life sciences, biopharma, diagnostics, or adjacent sectors is strongly preferred.
Familiarity with LIMS, ELN, or broader lab informatics solutions is advantageous.

Benefits

Comp & perks

A competitive salary and benefits package
Flexibility to work remotely, with opportunities to travel
A comprehensive onboarding and training programme
Ongoing opportunities for professional growth and development
A collaborative, inclusive and supportive work environment

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

strategic account managementcustomer successenterprise salessales methodologiescommercial negotiationKPI developmentaccount planningsales executionrevenue retentionexpansion playbooks

Soft Skills

leadershipcoachingperformance oversightrelationship buildingcollaborationteam culture developmentcommunicationproblem-solvingexecutive engagementorganizational alignment