Specialist, Digital & IT Business Partner

Santen Pharmaceutical

Digital & IT Business Partner supporting R&D and global business functions at Santen, an ophthalmic pharmaceutical company. Leading IT projects, systems operations, and digital-solution delivery across Japan and global teams.

Posted 8/12/2026full-timeRemote • 🇯🇵 JapanMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in IT project management, stakeholder engagement, and the implementation of digital solutions to drive business value, particularly within regulated industries. Proficient in managing project risks and fostering collaboration across global teams while maintaining compliance with industry standards.

Highest-signal resume keywords

IT Project ManagementStakeholder ManagementITIL FrameworkAgile MethodologyGxP Compliance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

IT Service ManagementProject ManagementBusiness Systems KnowledgeDigital Solutions ImplementationR&D Business Processes

Soft Skills

Problem-SolvingCommunicationAutonomous ThinkingProactive ActionCollaboration

Industry Keywords

PharmaceuticalLife SciencesRegulated IndustriesCSVCompliance Requirements

Tech Stack

Tools & technologies

ITSM

About the role

Key responsibilities & impact

Build trusted relationships with Global R&D and related business stakeholders and understand business challenges, needs, and priorities
Propose, implement, and support adoption of IT and digital solutions to achieve business goals and create business value
Align priorities, expectations, and solution direction between business and IT functions
Lead planning, execution, and progress management for assigned IT projects and initiatives
Identify and manage project issues and risks and drive appropriate mitigation measures
Collaborate with internal and external stakeholders to ensure project success
Drive stable operation and continuous improvement of assigned systems and applications
Share project status, risks, issues, and system-change information with stakeholders
Collaborate with global and regional IT teams and support execution of IT strategy and initiatives

Requirements

What you’ll need

Bachelor's degree or equivalent practical work experience
5+ years of professional experience in IT or digital-related fields
Broad foundational knowledge of business systems and IT operations
Knowledge of IT service management, project management, or IT governance
Understanding of ITIL, PMBOK, COBIT, Agile, or equivalent frameworks is desirable
Problem-solving, communication, and stakeholder-management skills
Ability to think autonomously and act proactively in a changing environment
Ability to work in Japanese and English; business-level proficiency is desirable
Continuous-learning mindset and willingness to acquire new technology and business knowledge
Experience in pharmaceutical, life sciences, or other regulated industries is desirable
Knowledge of R&D business processes and supporting IT systems is desirable
Understanding of GxP regulations, CSV, and compliance requirements in regulated environments is desirable
Experience collaborating with cross-functional and multinational teams

Benefits

Comp & perks

Flexible work arrangements
Inclusive physical and virtual workplace
Equal opportunity employment