Criminal Court Order Advisor

Santander

Court Order Advisor managing legal documentation and communication at Santander. Involves working with court orders and responsive inquiries from law enforcement and regulatory agencies.

Posted 7/17/2026full-timeMilton Keynes • 🇬🇧 United KingdomJunior💰 £26,445 - £39,667 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in interpreting court orders and producing detailed written responses while ensuring compliance with legal requirements. Proficient in using Santander's core systems and managing case-related tasks effectively.

Highest-signal resume keywords

Court Order InterpretationDetailed Written ResponsesSantander Core Systems ExperienceFinancial Crime Systems KnowledgeTeam Training and Coaching

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Court Order InterpretationDetailed Written CommunicationCase Management System SetupFinancial Crime Systems UsageMS ExcelMS Word

Soft Skills

FlexibilityRisk ManagementIssue Escalation

Tools & Technologies

COU AppianPartenonBoxiLynx

Industry Keywords

Law Enforcement AgenciesCompetent AuthoritiesLegal ComplianceCase Management

About the role

Key responsibilities & impact

Review, interpret, and respond to court orders and competent authority requests, sometimes involving challenging deadlines
Take inbound calls from a wide range of Law Enforcement Agencies (LEAs) and competent Authorities over the phone to share high level intel and provide steer if a voluntary request or legally mandated court order is appropriate.
Assist setting up cases onto case management system (COU Appian)
Escalating any risks, issues or errors, priority cases as required.
Be flexible with the type of work undertaken as needed and respond to urgent cases as required, to support the management team meet team objectives and ensure Santander is compliant with legally mandated deadlines/ requirements.

Requirements

What you’ll need

Experience working with Court Orders or background interpreting lengthy or complex documents / case to then interpret level of response. (required)
Demonstrable experience of producing highly detailed and accurate responses in writing (required)
At least 1 years experience using Santander’s core systems such as partenon, Boxi, Lynx (required)
Previous experience training, coaching or leading team (preferred)
Working knowledge of court orders and how to respond to these (preferred)
Experience in writing formal responses (preferred)
Use of Santander Financial Crime Systems and multiple core/ customer/ account systems (required)
Standard MS Excel/Word (required)

Benefits

Comp & perks

Competitive rewards that reflect the real impact you make and the value you bring.
Wellbeing that goes beyond work — we work with a range of wellbeing partners across our 4 pillars of wellbeing (physical, mental, social and financial) to give you access to a suite of apps, discounted gym and fitness access, weekly online classes, flexible healthcare and mental health support.
Support for every life stage — from menopause and pregnancy to parenthood and beyond, with enhanced family leave, childcare options and tailored wellbeing support.
Time to give back through volunteering opportunities that let you make a difference in the communities we serve.
Global growth opportunities to shape your career, learn new skills and explore what’s possible across our international network.