Project Manager – Chief Payments Office, Retail and Business Banking

Santander

Project Manager driving Payments initiatives within Santander UK. Leading projects from discovery to delivery in a customer-centric tech-driven environment.

Posted 7/16/2026full-timeMilton Keynes • 🇬🇧 United KingdomLead💰 £38,652 - £57,978 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Payments project delivery, utilizing both agile and waterfall methodologies to manage complex change initiatives. Strong stakeholder management and communication skills are essential for influencing senior stakeholders and ensuring project governance.

Highest-signal resume keywords

Payments Environment ExperienceE2E Project DeliveryProject Management MethodologiesStakeholder Management SkillsAgile Methodologies Knowledge

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Project DeliveryChange ManagementGovernance PrinciplesAnalytical SkillsProblem SolvingProcess DevelopmentScope DefinitionRisk ManagementReportingDelivery Methodologies

Soft Skills

Stakeholder InfluenceCommunication SkillsRapport BuildingConstructive ChallengeTransparency

Tools & Technologies

JIRAConfluence

Certifications & Qualifications

MSPPMPPRINCE 2

Industry Keywords

PaymentsAgileWaterfallProject GovernanceChange Control

Tech Stack

Tools & technologies

PMP

About the role

Key responsibilities & impact

Leading high-profile Payments’ delivery across complex, cross-functional change initiatives
Driving clarity and structure in ambiguous business requests and shaping clear scope and outcomes
Eliciting and defining high-quality plans , including business, functional, and non-functional deliverables
Translating complex work requests into a clearly defined scope and plan
Partnering with Technology and suppliers to drive solution design and delivery
Influencing senior stakeholders through insight, challenge, and clear recommendations
Managing project governance and change control to protect quality and value
Providing transparent reporting and insight on progress, risks, and readiness

Requirements

What you’ll need

Previous experience of working within a Payments environment (Required)
Experience of E2E project delivery and implementation (Required)
Experience of industry standard traditional Project Management methodologies (Required)
Experience of developing processes and procedures in regards to governance and change management principles (Required)
Exceptional stakeholder management skills, comfortable challenging, constructively and influencing stakeholders across all divisions of Santander (Required)
Proven diagnostic, problem solving and analytical skills (Required)
Able to build rapport with project stakeholders and demonstrate influencing skills (Preferred)
Excellent written and oral communication skills. Uses all available channels and mechanisms effectively to communicate to all employees across the bank (Preferred)
Have experience of working in agile, including an awareness of agile tools and how to use them (such as JIRA and Confluence) (Preferred)
Knowledge of agile and waterfall delivery methodologies (required)
MSP, PMP, PRINCE 2 practitioner, agile or external PMO certification are advantageous but not mandatory (Preferred)
Degree level education in relevant subject is desirable (Preferred)

Benefits

Comp & perks

Wellbeing that goes beyond work — we work with a range of wellbeing partners across our 4 pillars of wellbeing (physical, mental, social and financial) to give you access to a suite of apps, discounted gym and fitness access, weekly online classes, flexible healthcare and mental health support.
Support for every life stage — from menopause and pregnancy to parenthood and beyond, with enhanced family leave, childcare options and tailored wellbeing support.
Time to give back through volunteering opportunities that let you make a difference in the communities we serve.
Global growth opportunities to shape your career, learn new skills and explore what’s possible across our international network.