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Santander

Criminal Fulfilment Team Lead

Santander

Team Leader for the CORU Criminal Fulfilment Team responsible for financial crime compliance and legal order interpretation. Overseeing analyst performance and liaising with law enforcement agencies in the UK.

Posted 7/14/2026full-timeMilton Keynes • 🇬🇧 United KingdomSenior💰 £37,762 - £56,642 per yearWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in Financial Crime Compliance, with a strong focus on managing teams and interpreting legal orders within the financial services sector. Proven ability to liaise with law enforcement agencies and ensure compliance with relevant legislation and regulatory requirements.

Highest-signal resume keywords
Financial Crime Compliance Domain KnowledgeTeam Leadership and ManagementLegal Order InterpretationExcellent Communication SkillsPerformance Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Financial Crime ComplianceLegal Order InterpretationPerformance ManagementResource AllocationRegulatory KnowledgeRisk ManagementProcedure DevelopmentStakeholder NegotiationAttention to DetailProblem Solving
Soft Skills
Organizational SkillsCooperative TeamworkAdaptabilityCoaching SkillsResilience
Tools & Technologies
Santander Core SystemsFinancial Crime Systems
Certifications & Qualifications
Relevant Financial Crime Qualification
Industry Keywords
CORUSARUFIUPOCAPACETACTFSMAFinancial ServicesRegulatory EnvironmentLaw Enforcement Agencies

About the role

Key responsibilities & impact
  • Leads a Team of CORU analysts to ensure all CORU deliverables are completed within legally mandated deadlines and internally defined SLAs;
  • Responsible for the allocation of CORU resources to manage workloads effectively to meet mandated and internal SLAs, driving performance and delivering results.
  • Provides regular reporting on effectiveness and efficiency;
  • Oversees fulfilment of relevant criminal and civil court orders served on the bank;
  • Provide expert advice and guidance to CORU team members on interpretation of enquiries, stakeholder and risk management, escalating complex issues and risks to CORU managers when appropriate.
  • Liaise with a wide range of Law Enforcement Agencies (LEAs) and Competent Authorities to provide relevant information or challenge in response to enquiries in line with legal requirements and the bank’s risk appetite.
  • Proactively manages Freezing/Restraint Orders, responding to enquires from Law Enforcement Agencies and Competent Authorities;
  • Identifies knowledge and training gaps within the team they lead, ensuring these are addressed appropriately.
  • Contributes to the production and maintenance of relevant procedures and supporting materials to a high quality in line with RFB Financial Crime standards and requirements;

Requirements

What you’ll need
  • Financial Crime Compliance domain knowledge across CORU, SARU, FIU or other Fin Crime areas. (Required)
  • Experience Managing Team, Team Leader (or deputising) and or prioritisation of work volumes against resource (Required)
  • Experience or knowledge interpreting Legal Orders (or other formal compliance requirements) gained within Financial Services or in a law enforcement / Regulatory Authority role.
  • Good organisational skills, able to plan and organise own time within objectives and to know how work relates to others. (Preferred)
  • Works co-operatively and productively with others, openly exchanging information and supporting colleagues from around the organisation to achieve business goals. (Required)
  • A relevant financial crime qualification (preferred)
  • SME knowledge of relevant legislation POCA, PACE, TACT, FSMA (preferred)
  • Knowledge of current financial crime regulatory rules and awareness of the regulatory environment in which the bank operates (preferred)
  • Excellent leadership, coaching, and performance management skills (required)
  • Use of Santander core systems and relevant Financial Crime Systems (required)
  • Resilient, adaptable and comfortable working within a changing environment (Preferred)
  • Ability to problem solve and make risk based and proportionate recommendations (required)
  • Excellent written/oral communication skills (required)
  • Accuracy and Attention to detail (required)
  • Ability and confidence in negotiating with internal and external stakeholders (required).

Benefits

Comp & perks
  • Wellbeing that goes beyond work — we work with a range of wellbeing partners across our 4 pillars of wellbeing (physical, mental, social and financial) to give you access to a suite of apps, discounted gym and fitness access, weekly online classes, flexible healthcare and mental health support.
  • Support for every life stage — from menopause and pregnancy to parenthood and beyond, with enhanced family leave, childcare options and tailored wellbeing support.
  • Time to give back through volunteering opportunities that let you make a difference in the communities we serve.
  • Global growth opportunities to shape your career, learn new skills and explore what’s possible across our international network.