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Santander

Senior Advance Union Caseworker – Organiser

Santander

Caseworker supporting union members at Santander UK, handling cases across various locations and advocating for employee relations.

Posted 7/10/2026full-timeMilton Keynes • 🇬🇧 United KingdomSeniorWebsite

About the role

Key responsibilities & impact
  • Representation & Case Handling for members in formal and informal settings
  • Handling disciplinary, grievance, and performance cases
  • Review (as required) of employment processes and workplace policies
  • Relationship Management on behalf of Advance Union
  • Organising advocacy as a foundation of member recruitment

Requirements

What you’ll need
  • Experience of working for a Trade Union or in an Employee Relations role (preferred)
  • Experience handling disciplinary, grievance, and performance cases (preferred)
  • Sound understanding of employment processes and workplace policies (preferred)
  • Excellent verbal and written communication skills (required)
  • Ability to multitask and manage multiple cases at once (required)
  • Experience delivering or supporting engagement activities and campaigns (preferred)
  • Demonstrates commitment to inclusive practices and fair representation (required)
  • Experience of coaching and developing others (preferred)

Benefits

Comp & perks
  • Wellbeing that goes beyond work — we work with a range of wellbeing partners across our 4 pillars of wellbeing (physical, mental, social and financial) to give you access to a suite of apps, discounted gym and fitness access, weekly online classes, flexible healthcare and mental health support.
  • Support for every life stage — from menopause and pregnancy to parenthood and beyond, with enhanced family leave, childcare options and tailored wellbeing support.
  • Time to give back through volunteering opportunities that let you make a difference in the communities we serve.
  • Global growth opportunities to shape your career, learn new skills and explore what’s possible across our international network.

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Case HandlingReview Of Employment ProcessesUnderstanding Of Workplace PoliciesCoaching And Developing Others
Soft Skills
Relationship ManagementMultitaskingCommitment To Fair Representation