Retail Design Associate

Santander

Associate role at Santander focusing on retail design and experience across branch network. Collaborating with cross-functional teams to implement design standards and operational strategies.

Posted 7/7/2026full-timeNew York City • New York • 🇺🇸 United StatesJuniorMid-Level💰 $71,250 - $120,000 per yearWebsite

About the role

Key responsibilities & impact

Support Santander’s retail experience strategy across the U.S. branch network
Assist with the development and delivery of new branch formats and renovation programs
Help ensure our physical locations deliver a consistent, customer-centered, and operationally effective experience aligned to Santander’s omni-channel strategy
Support the Retail Design & Experience team, cross-functional partners, and external vendors through design development, documentation, coordination, and implementation activities across new builds, renovations, and format initiatives
Track project scope, timelines, key milestones, risks, decisions, and dependencies with guidance from senior team members
Contribute to continuous improvement of design standards based on pilot learnings and rollout feedback
Coordinate with architecture/design firms, agencies, and contractors to support high-quality deliverables
Partner with Network Planning, Real Estate/Delivery, Construction, Marketing, and Operations

Requirements

What you’ll need

Bachelor’s degree in Architecture, Interior Design, or related field, or equivalent experience
5+ years of relevant experience in financial services, retail, luxury retail, hospitality, or multi-site commercial design environments
Ability to read and interpret architectural drawings and design documentation
Strong organizational and project coordination skills with attention to detail
Strong communication skills, including visual, verbal, and written communication
Proficiency in Microsoft Office Suite, including PowerPoint, Excel, Word, and Outlook
Ability to collaborate across local and global teams and work effectively with cross-functional partners
Demonstrated ownership, follow-through, and sound judgment on when to escalate or seek guidance.

Benefits

Comp & perks

Competitive salary
Health insurance
401(k) matching
Flexible work hours
Paid time off
Professional development opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Project CoordinationDesign DevelopmentArchitectural Drawings InterpretationContinuous ImprovementDocumentationRenovation ProgramsCustomer-Centered DesignOmni-Channel StrategyRisk TrackingMilestone Tracking

Soft Skills

Strong Communication SkillsAttention To DetailCollaborationOwnershipSound Judgment