Operations

• Conduct strategic data analysis, identify insights, balance and coherently explain implications and make strategic recommendations to the Head of Business Units within Santander.
• Consults with management and business partners on matters of significance regarding strategic approaches, effectiveness of support functions, and business performance improvement opportunities.
• Assigned as a project lead on business unit initiatives of strategic importance across multiple business units.
• Conducts information gathering, strategic research, organization and business process analytics to support business cases for change management, new business growth and existing business maintenance.
• Define and develop analytical approaches to unprecedented and complex issues – standardizes and operationalizes findings with the ability to explain to matrixed organization how data driven decision making will impact their team, function or business unit positively.
• Leads system change process from requirements process through implementations and provides follow on support, takes feedback and implements recursive testing against forecasted change strategies.
• Drive communication across a variety of internal shareholders with the intent of structuring symbiotic win-win culture.
• Develop consultative partnerships with internal teams and leaders to understand their strategic objectives, key performance indicators and reporting requirements.
• Arranges meetings with key stakeholders, builds agendas which aligns with the strategic outcomes of the parent organization and the business unit.
• Leads special projects/initiatives that are of strategic importance for the function or business unit.
• Acts as technical leader for any ad-hoc reporting or project needs in the function or business unit.
• Provides guidance to less experienced staff. Leads projects including assigning work and monitoring quality and completion.

Senior Associate, Business Analytics and Operations

Dining Operations Manager

Sportsbook Operations Merchandising Associate, Bilingual – Spanish

Senior Process Improvement Analyst

Sportsbook Operations Merchandising Associate, Bilingual