Senior Associate, Business Analytics and Operations
Santander
full-time
Posted on:
Location Type: Office
Location: Boston • Massachusetts • 🇺🇸 United States
Visit company websiteSalary
💰 $93,750 - $160,000 per year
Job Level
Senior
About the role
- Conduct strategic data analysis, identify insights, balance and coherently explain implications and make strategic recommendations to the Head of Business Units within Santander.
- Consults with management and business partners on matters of significance regarding strategic approaches, effectiveness of support functions, and business performance improvement opportunities.
- Assigned as a project lead on business unit initiatives of strategic importance across multiple business units.
- Conducts information gathering, strategic research, organization and business process analytics to support business cases for change management, new business growth and existing business maintenance.
- Define and develop analytical approaches to unprecedented and complex issues – standardizes and operationalizes findings with the ability to explain to matrixed organization how data driven decision making will impact their team, function or business unit positively.
- Leads system change process from requirements process through implementations and provides follow on support, takes feedback and implements recursive testing against forecasted change strategies.
- Drive communication across a variety of internal shareholders with the intent of structuring symbiotic win-win culture.
- Develop consultative partnerships with internal teams and leaders to understand their strategic objectives, key performance indicators and reporting requirements.
- Arranges meetings with key stakeholders, builds agendas which aligns with the strategic outcomes of the parent organization and the business unit.
- Leads special projects/initiatives that are of strategic importance for the function or business unit.
- Acts as technical leader for any ad-hoc reporting or project needs in the function or business unit.
- Provides guidance to less experienced staff. Leads projects including assigning work and monitoring quality and completion.
Requirements
- Bachelor's Degree or equivalent work experience: Data Science, Finance, Accounting, Business Administration or equivalent field.
- 9+ Years Relevant business planning, project and financial experience.
- 9+ Years Experience working with complaint standards to include monitoring and evaluating.
- 9+ Years Experience working with Analytics and providing process recommendations.
- Advanced knowledge in a wide variety of systems coordination, process/product review initiatives and the development of management information requirements for related business functions.
- Ability to consult, build, and maintain solid working relationships in and outside of immediate department.
- Ability to determine and report priorities/metrics to senior management.
- Ability to manage multiple small to medium sized projects simultaneously.
- Ability to research, analyze, document, and present organizational metrics that drive business decisions.
- Ability to work and influence successfully within a matrix environment and build effective business partnerships with all levels of team members.
- Advanced Microsoft Office (Word, Excel, Outlook and PowerPoint) skills.
- Excellent verbal, written, and interpersonal communication skills.
- Knowledge and understanding of banking industry: products, services, operational policies, and procedures.
- Knowledge and understanding of risk management.
- Strong attention to detail and accuracy skills.
Benefits
- Health insurance
- Flexible working hours
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
data analysisstrategic researchbusiness process analyticschange managementproject managementanalyticsprocess recommendationsrequirements gatheringreportingmetrics analysis
Soft skills
consultative partnershipscommunicationrelationship buildingprioritizationinfluenceattention to detailleadershipteam collaborationproblem-solvingorganizational skills
Certifications
Bachelor's DegreeData ScienceFinanceAccountingBusiness Administration