Loan Agency Analyst – Lending Services

Santander

Loan Agency Analyst providing agency services within Santander's Corporate and Commercial Banking division. Engaging with stakeholders and delivering exceptional service on complex lending transactions.

Posted 6/20/2026full-timeManchester • 🇬🇧 United KingdomMid-LevelSenior💰 £35,452 - £53,178 per yearWebsite

About the role

Key responsibilities & impact

Learning complex lending products, process, and various lending platforms on the job.
Delivering excellent customer service to a wide range of external customers as part of a diverse team comprised of lending experts.
Reporting to a Team Manager within Lending Services as part of your line management structure.
Providing invaluable support to internal stakeholders like Relationship teams, Finance and Control plus others daily.
Ensuring strict adherence to all internal policies and procedures which are in place for our lending products.
Innovating towards an improved customer and colleague experience.

Requirements

What you’ll need

Experience of syndicated lending (Required)
Experience working in an operational area within a Bank (Required)
Degree in a relevant discipline – finance or economics (Preferred)
Hold a professional qualification from the Chartered Banker Institute or similar training body (Preferred)
Advanced skills in Excel (Preferred)
Knowledge of complex lending products (Preferred)
Evidence of dealing with a range of stakeholders and customers (Required)
Evidence of mathematical ability through either experience or education (Required)

Benefits

Comp & perks

£500 annual cash allowance to spend on our great range of benefits.
27 days’ holiday plus bank holidays, which increases to 28 days after 5yrs service, with the option to purchase up to 5 contractual days per year.
Voluntary healthcare benefits at discounted rates, including medical insurance, dental insurance, and health assessments.
We put 8% of salary into your pension, even if you don’t contribute yourself; We’ll pay in up to 12.5% of salary, if you contribute as well, and you can take some of our contribution in cash if you prefer.
Protection for you and your family, with company-funded death-in-service benefit and income protection insurance, and the option to take advantage of discounted rates for additional life assurance and critical illness cover.
Share in Santander’s success by saving or investing in our share plans.
As a Santander UK employee, you are able to request staff versions of our products like our Edge Current Accounts and Credit Cards with no fees, as well as apply to many other deals and discounts in Santander products and services.
Competitive rewards that reflect the real impact you make and the value you bring.
Wellbeing that goes beyond work — we work with a range of wellbeing partners across our 4 pillars of wellbeing (physical, mental, social and financial) to give you access to a suite of apps, discounted gym and fitness access, weekly online classes, flexible healthcare and mental health support.
Support for every life stage — from menopause and pregnancy to parenthood and beyond, with enhanced family leave, childcare options and tailored wellbeing support.
Time to give back through volunteering opportunities that let you make a difference in the communities we serve.
Global growth opportunities to shape your career, learn new skills and explore what’s possible across our international network.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

syndicated lendingadvanced Excelmathematical abilitycomplex lending products

Soft Skills

customer servicestakeholder managementteam collaboration

Certifications

Chartered Banker Institute qualification