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Santander

Senior Director, Head of Insights & Marketing Analytics

Santander

Senior Director leading marketing analytics and insights strategy at Santander. Collaborating across teams to drive data-driven business growth.

Posted 6/19/2026full-timeNew York City • Florida, Massachusetts, New York • 🇺🇸 United StatesSenior💰 $172,500 - $310,000 per yearWebsite

About the role

Key responsibilities & impact
  • Lead and define the end-to-end marketing analytics, measurement, and insights strategy for Openbank and Santander US
  • Build and develop a high-performing team of analytics leaders, data scientists, and customer/market insights professionals
  • Serve as a trusted strategic partner to the CMO and broader Marketing leadership, translating data and insights into clear, actionable decisions
  • Design and own a comprehensive marketing effectiveness framework that links marketing activity to incremental customer, revenue, and lifetime value outcomes
  • Own the marketing measurement architecture across paid, owned, and earned channels
  • Develop and maintain a CMO-level performance dashboard that provides a clear, executive view of ROI, efficiency, and growth impact
  • Establish best-in-class incrementality measurements, including experimentation, geo and holdout testing, lift studies, and Marketing Mix Modeling (MMM)
  • Partner with Brand and Media teams to measure and understand brand health, perception, and drivers of consideration, connecting upper-funnel impact to lower-funnel outcomes

Requirements

What you’ll need
  • 15-20 years of experience in marketing analytics, insights, growth analytics, or digital marketing data science
  • Deep expertise in marketing effectiveness measurement, including experimentation, incrementality testing, and Marketing Mix Modeling
  • Experience leading customer insights / market research functions (quantitative and qualitative)
  • Strong understanding of digital marketing channels and performance KPIs
  • Proven experience building and leading high-performing, multidisciplinary teams
  • Executive-level communication skills with the ability to influence senior stakeholders and drive decision-making.
  • Bachelor’s degree or equivalent experience in a quantitative field
  • Master’s degree in Quantitative Marketing, Data Science, Statistics, Economics, or related discipline - Required

Benefits

Comp & perks
  • Competitive salary
  • Health insurance
  • Retirement plans
  • Paid time off
  • Flexible work arrangements
  • Professional development opportunities

ATS Keywords

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Hard Skills & Tools
marketing analyticsmeasurementinsights strategymarketing effectiveness measurementexperimentationincrementality testingMarketing Mix Modelingcustomer insightsmarket researchdigital marketing data science
Soft Skills
leadershipcommunicationinfluencedecision-makingteam buildingstrategic partnershipexecutive communicationcollaborationanalytical thinkingproblem-solving
Certifications
Bachelor’s degree in quantitative fieldMaster’s degree in Quantitative MarketingMaster’s degree in Data ScienceMaster’s degree in StatisticsMaster’s degree in Economics