Branch Operations Manager

Santander

Branch Operations Manager ensuring efficient and secure branch operations at Santander. Delivering exceptional customer experiences and overseeing risk control measures with a focus on team member growth.

Posted 6/9/2026full-timeHempstead • New York • 🇺🇸 United StatesMid-LevelSenior💰 $38,250 - $64,000 per yearWebsite

About the role

Key responsibilities & impact

Ensure branch operates efficiently and securely
Deliver exceptional customer experiences
Oversee risk controls and compliance
Enhance customer experience through smooth transaction processing
Engage customers through digital platforms
Conduct cash counts and maintain accurate audit logs
Support teller line and provide coaching

Requirements

What you’ll need

High school diploma, GED, or equivalent work experience
3+ years in branch banking or related operations/support function
12+ months of successful Santander experience related to essential functions
18+ months of cash handling experience
18+ months of customer service experience in a high-volume environment
Proficient in cash handling and maintaining audit logs
Strong problem-solving skills
Ability to work in a fast-paced environment

Benefits

Comp & perks

Competitive rewards package
Health insurance
Paid time off
Professional development opportunities

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

cash handlingaudit logstransaction processing

Soft Skills

problem-solvingcustomer servicecoachingengagementadaptability

Certifications

high school diplomaGED