Chief Operating Officer

Santa Fe Recovery Center

Chief Operating Officer managing Santa Fe Recovery Center's operational systems and leadership team. Translating strategy into effective operational execution in a behavioral health environment.

Posted 7/31/2026full-timeSanta Fe • New Mexico • 🇺🇸 United StatesLeadWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong operational leadership in nonprofit and healthcare settings, with a focus on compliance, financial acumen, and cross-functional team management. Capable of fostering a culture of collaboration and continuous improvement while ensuring alignment with strategic priorities.

Highest-signal resume keywords

Operational LeadershipFinancial AcumenCross-Functional Team ManagementCompliance with Medicaid and MedicareCultural Competency in Diverse Environments

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Budget ManagementSystem Change ImplementationRisk MitigationIncident ManagementEHR UseBilling AccuracyInventory TrackingWorkforce DevelopmentRecruitment and RetentionQuality Improvement

Soft Skills

Collaborative LeadershipStrategic ThinkingAccountabilityCommunicationContinuous Improvement

Certifications & Qualifications

MBAMHAMPAMSW

Industry Keywords

NonprofitBehavioral HealthHealthcareHuman ServicesCCBHC OperationsMedicaid Managed CareBehavioral Health Licensing StandardsMulti-Site LeadershipRural OrganizationsCommunity Partnership

About the role

Key responsibilities & impact

Serve as a thought partner to the CEO, translating strategic priorities into operational execution plans.
Foster cross-departmental alignment between finance, clinical, administrative, and quality teams.
Cultivate a culture of accountability, collaboration, and continuous improvement across the organization.
Oversee the effective day-to-day operations of SFRC’s administrative systems.
Lead a cohesive internal infrastructure that supports compliance with Medicaid, Medicare, and managed care requirements.
Supervise key administrative leaders.
Strengthen systems for recruitment, retention, onboarding, and workforce development.
Partner with HR to operationalize a healthy and equitable workplace culture across SFRC’s generationally and geographically diverse teams.
Ensure that facilities, vehicles, and safety systems meet all regulatory, legal, and contractual standards.
Support the development of a robust risk mitigation and incident management infrastructure.
Partner with the VP of Finance to ensure operational alignment with budgeted resources and financial forecasts.
Co-lead the implementation of new systems that improve billing accuracy, EHR use, inventory tracking, and service reimbursement.
Lead the adoption and integration of modern tools to enhance operational visibility and decision-making.

Requirements

What you’ll need

Proven success as an executive or senior leader in a nonprofit, behavioral health, healthcare, or human services setting.
Deep understanding of operational leadership, particularly in Medicaid- and grant-funded environments.
Demonstrated experience managing complex cross-functional teams and guiding large-scale system change.
Strong financial acumen and comfort navigating budgets, audits, and rate-based reimbursement environments.
Strategic thinker with an orientation toward implementation, service quality, and workforce wellbeing.
Collaborative leadership style with a deep commitment to recovery, equity, and community partnership.
Knowledge of CCBHC operations, Medicaid managed care, and behavioral health licensing standards is preferred.
Experience leading in multi-site or rural organizations, or working within tribal, border, or frontier communities is a plus.
Spanish, Diné, or Zuni language proficiency is a plus.
MBA, MHA, MPA, MSW, or related advanced degree preferred but not required.

Benefits

Comp & perks

Health insurance
401(k)
Paid time off
Professional development