Provide product thought leadership by identifying critical customer requirements and defining business goals to expand and enhance range and lab platform capabilities.
Define and own the product vision, strategy, and roadmap for SANS lab delivery across all training programs
Establish a scalable lab platform strategy that supports diverse course requirements and future innovation.
Work closely with engineering and development teams to plan, prioritize, and deliver lab platform enhancements and new capabilities.
Define and track key performance indicators (KPIs) for lab quality, reliability, scalability, cost efficiency, and student experience.
Lead continuous improvement initiatives to enhance performance, availability, and learner outcomes.
Partner with operations and support teams to optimize lab provisioning, delivery, and troubleshooting processes.
Partner with enterprise customers, government agencies, and cyber leaders to define range-based exercise requirements.
Own the product vision and roadmap for lab delivery, with a focus on improving Learner experience and usability Instructor tools and orchestration capabilities Automation of lab provisioning Integration with LMS, certification systems, and reporting tools
Own the product vision and roadmap for the ranges.io platform, driving development to globally support: Hands-on training Enterprise and government simulations Performance-based assessments Evaluate emerging technologies (cloud infrastructure, containerization, virtualization, AI-driven simulation) to advance range and lab automation.

Requirements

10+ years of product management experience, including ownership of complex technical products or platforms
Demonstrated experience leading product strategy for cloud-based, SaaS, or infrastructure-driven solutions
Strong understanding of software development lifecycle (SDLC) and experience working closely with engineering teams
Experience managing cross-functional initiatives involving technical, operational, and business stakeholders
Proven ability to define product roadmaps, prioritize competing demands, and deliver measurable outcomes
Strong analytical skills with experience defining and using KPIs to drive decision-making
Excellent written and verbal communication skills
Experience managing platform products that serve multiple product lines with an emphasis on lab environments, cyber ranges, cloud-based training platforms, or simulation systems. Comfortable evaluating and managing third-party technology vendors and partnerships
Excellent written and verbal communication skills
Unrestricted authorization to work in the USA; visa sponsorship is not available.
Preferred qualifications include: Experience with virtual lab environments, cloud infrastructure (AWS, Azure, GCP), or hands-on technical training platforms
Background in cybersecurity, IT, or technical education
Direct experience working with cyber ranges, capture-the-flag environments, or live-fire simulations.
Familiarity with NICE, NIST, DoD 8140, and related workforce frameworks.
Background in cybersecurity operations (blue team, red team, DFIR, cloud, etc.).

Benefits

Competitive base salary, bonus opportunities, and a 401(k) plan with company match.
Robust medical, dental, and vision plans; company-provided short-term disability; optional long-term disability, supplemental life and AD&D insurance for employees and dependents; voluntary benefits including accident insurance and identity theft protection; fitness and wellness programs; and a company paid employee assistance program (EAP).
Generous paid time off, including volunteer time.
Access to professional development and SANS training opportunities.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

product managementcloud-based solutionsSaaSinfrastructure-driven solutionssoftware development lifecycle (SDLC)KPI definition and analysisproduct roadmap developmentlab automationvirtualizationcontainerization

Soft Skills

analytical skillscommunication skillsleadershipcross-functional collaborationstrategic thinkingproblem-solvingcontinuous improvementcustomer partnershipdecision-makingprioritization