SANS Institute

Event Manager – Fixed Term

SANS Institute

full-time

Posted on:

Location Type: Hybrid

Location: Amsterdam • Netherlands

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About the role

  • Plan, order, and manage courseware logistics to ensure all training materials and resources arrive on time.
  • Monitor class capacities to ensure correct classroom allocation.
  • Mark classes as sold out when appropriate.
  • Work with Customer Service to manage waitlists effectively.
  • Monitor marketing activity to ensure execution aligns with the approved event plan.
  • Liaise with SANS training instructors to confirm travel, hotel arrangements, and other requirements.
  • Coordinate final event arrangements with contracted venues.
  • Work with SANS technical operations staff to ensure adequate internet and network coverage.
  • Organise and facilitate instructor dinners and delegate drinks receptions.
  • Manage the event on-site with responsibility for overall quality and success.
  • Supervise hotel staff and SANS course facilitators.
  • Administer daily delegate evaluation sheets.
  • Liaise and follow up with delegates and instructors to maintain SANS course quality standards.
  • Ensure accurate and timely deposit payments and final invoicing.
  • Maintain financial integrity of event costs and payments.
  • Contribute to continuous improvement of business processes.
  • Collaborate across Operations, Sales, Marketing, Customer Service, and Finance to enhance efficiency.
  • Assist with preparation and execution of Live Online-only events according to global procedures.

Requirements

  • 2-5 years’ experience in an event/venue management/planning role.
  • Experience of working to deliver against monthly, quarterly, and yearly quotas.
  • Working with cross functional teams across globally.
  • Educated to a good standard (ideally VWO Level 7 or equivalent).
  • Good IT skills, including use of MS programs such as word, and particularly excel and Google Docs.
  • A very strong team player with emotional maturity and a willingness to help whenever called.
  • Excellent interpersonal skills.
  • Ability to manage time and prioritise tasks.
  • Ability to use own initiative and work independently.
  • Effective communicator both written & verbal.
  • Fluency in English.
  • Not afraid to challenge the status quo.
  • Practical, with a pragmatic approach to problem-solving.
  • Able to follow SANS procedures & standards, ensuring the office is a safe and desirable place to work.
  • Able to adapt and handle change.
  • Willingness to travel within predominantly Europe.
  • Able to influence and challenge employees at all levels ensuring SANS standards & procedures are followed at all times.
  • Able to work in high pressure situations and deadline driven.
  • Excellent attention to detail and organised.
  • An affinity with business finance e.g. event costs, profit and loss etc.
  • Ability to communicate, written and verbally, in another Modern European language.
Benefits
  • This is a fixed term contract for 9 months.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
event managementvenue managementlogistics managementfinancial managementquota deliveryproblem-solvingtime managementtask prioritizationevaluation administrationcross-functional collaboration
Soft Skills
team playeremotional maturityinterpersonal skillseffective communicationinitiativeadaptabilityinfluenceattention to detailorganizational skillspragmatic approach