Patient Education Liaison, Community – East

Sanofi

Patient Education Liaison delivering rare-disease education and personalized support for Sanofi patients and families. Partnering with healthcare professionals and cross-functional teams across the Eastern U.S.

Posted 8/5/2026full-timeRemote • Maryland, New Jersey, North Carolina, Pennsylvania, South Carolina, Virginia • 🇺🇸 United StatesMid-LevelSenior💰 $122,250 - $176,583 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in patient education and strategic programming within the Rare Disease portfolio, leveraging strong communication and problem-solving skills to connect with diverse audiences. Maintains compliance and enhances processes through collaboration with cross-functional teams and data analysis.

Highest-signal resume keywords

Patient Education StrategyClinical ExperienceCommunication SkillsGenetic Counseling CertificationBiotechnology/Pharmaceutical Experience

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Data AnalysisKPI ManagementPatient Programming DevelopmentMedical and Scientific ExpertiseAdministrative Reporting

Soft Skills

Problem-SolvingEmpathyFlexibilityCreativityTrust

Tools & Technologies

CRM Database

Certifications & Qualifications

Genetic Counseling CertificationNursing Registration

Industry Keywords

Rare DiseaseBiotechnologyPharmaceuticalGeneticsNeurologyNeuromuscularRenalHematologyOncologyHealth Care

About the role

Key responsibilities & impact

Lead strategy and execute branded and unbranded disease, inheritance, and product education for patients and families across the assigned Rare Disease portfolio and potential future launches
Evaluate individual patients' educational needs and develop personalized action plans for relevant education and support
Facilitate patient education through individual, family, and group meetings, patient organizations, and communities at regional and national levels
Develop and execute patient programming strategies for key accounts across therapeutic areas
Deliver disease and product in-services for home and outpatient infusion settings and coordinate with field team members
Collaborate with Commercial, Medical, Marketing, Case Management, and Strategic Account Management teams to enhance key account strategies
Analyze data to inform strategic decisions, prioritize initiatives, and meet established KPIs
Document communication details accurately and promptly in the CRM database
Coordinate patient-related information exchange compliantly with internal and external stakeholders
Improve processes and outcomes through change and innovation
Complete administrative reports and projects on time
Maintain medical and scientific expertise through continuing education and internal training
Provide caseload coverage outside the assigned territory as needed
Travel extensively, 50%–75%

Requirements

What you’ll need

Bachelor's degree in health care/life sciences or equivalent
3+ years of clinical experience
Excellent verbal and written communication, mediation, and problem-solving skills
Ability to connect with patients, caregivers, and providers
Ability to convey complex concepts clearly to clinical and non-clinical audiences
Demonstrated success working in a complex matrix
Strong people skills, including flexibility, persistence, creativity, empathy, and trust
Strong business acumen and strategic thinking skills
Flexibility in working hours to meet patient and business demands
Must be able to travel extensively (50%–75%)
Preferred: Master of Science or other advanced medical/scientific degree
Genetic counseling certification or nursing registration preferred
Experience in biotechnology/pharmaceutical industry preferred
Experience in Genetics, Neurology/Neuromuscular, Renal, or Hematology/Oncology preferred
Spanish language skills preferred

Benefits

Comp & perks

Employees may be eligible to participate in Company employee benefit programs
Development opportunities designed to match your ambition
Stretch roles and cross-functional moves
Inclusive, high-performing teams
Continuing medical and scientific education, including relevant symposiums, scientific workshops, preceptorships, key journals, and internal training programs