Real Time Reporting Analyst

Sanofi

Reporting Analyst focusing on enhancing CRM reporting for Sanofi's Patient Support Services. Collaborating with stakeholders to create data-driven insights and improvements.

Posted 5/10/2026full-timeCambridge • Massachusetts, New Jersey • 🇺🇸 United StatesMid-LevelSenior💰 $100,500 - $145,166 per yearWebsite

Tech Stack

Tools & technologies

CloudTableau

About the role

Key responsibilities & impact

Conduct stakeholder interviews, workshops, and requirements gathering sessions to understand business reporting needs.
Create Reports and Dashboards to support the needs of the PSS Operations Teams.
Identify trends to gaps and improve productivity/operational efficiencies.
Assist with data quality checking and clean up.
Participate in the design, build, and implementation of any/all related CRM initiatives including writing user stories, participating in grooming sessions, sprint planning, and executing UAT scripts.
Support PSS data management strategy in the design, integration, and migration activities.
Develop deep knowledge of the patient journey, platforms, and systems used to support our patients and providers.
Work with our internal and/or external teams to support and or troubleshoot issues as needed.

Requirements

What you’ll need

Completion of a bachelor’s degree (or higher) or another closely related field.
2+ Years building reports and dashboards within Salesforce.
3+ years of experience building CRM solutions or working within PSS or other bio-pharmaceutical experience.
Experience with Salesforce Health Cloud.
Proven ability to lead and influence teams without direct authority.
Highly self-directed; proactively and independently work issues and manage projects with minimal direction.
Proven ability to communicate and present effectively to senior leaders, cross-functional and cross-organizational teams in a matrix environment.
Experience with CRMA, Tableau, Power BI.

Benefits

Comp & perks

high-quality healthcare
prevention and wellness programs
at least 14 weeks’ gender-neutral parental leave

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

report buildingdashboard creationdata quality checkinguser story writingUAT executionCRM solutions developmentSalesforceSalesforce Health CloudCRMATableau

Soft Skills

leadershipinfluence without authorityself-directedproject managementeffective communicationpresentation skillscross-functional collaborationproblem-solving