Case Manager, Rare Blood Disorders
Sanofi
full-time
Posted on:
Location Type: Remote
Location: Remote • Massachusetts • 🇺🇸 United States
Visit company websiteSalary
💰 $84,000 - $121,333 per year
Job Level
JuniorMid-Level
About the role
- Provide exceptional service to support patients/families starting and continuing therapy
- Coordinate between patients/families, healthcare providers, insurance providers, specialty pharmacy and local resources
- Conduct benefit investigation, provide patient education, enroll in patient support programs, and coordinate drug delivery
- Exceed in delivering a positive patient experience and be the resource of choice for the rare blood community
- Be an active cross-functional team member to deliver best-in-class services to ensure access to therapy
Requirements
- Bachelor’s degree required
- Minimum 2-4 years patient-facing role experience in case management, reimbursement, or patient advocacy
- Experience with engaging patients and caregivers with rare/chronic conditions
- Comprehensive understanding of the reimbursement process, billing/coding, insurance plans, payer trends, financial assistance programs, charitable access and related resources
- Excellent phone communication and service-oriented mindset
- Excellent attention to detail and ability to multi-task in a fast-paced environment
- Experience with Salesforce CRM preferred
- Proficient with MS Word, MS Excel, and MS PowerPoint
- Spanish language fluency highly preferred
Benefits
- Health insurance
- Prevention and wellness programs
- Gender-neutral parental leave
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
case managementreimbursementpatient advocacybillingcodinginsurance planspayer trendsfinancial assistance programscharitable accesspatient education
Soft skills
communicationservice-oriented mindsetattention to detailmulti-taskingteam collaborationpatient engagementcustomer serviceproblem-solvingadaptabilityempathy
Certifications
Bachelor's degree