Branch Host
Sanlam
full-time
Posted on:
Location Type: Office
Location: Rustenburg • South Africa
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About the role
- Contribute to an optimal client experience in SRM Branches through speedy reception and referrals of clients.
- Supporting the Branch Manager with administrative duties.
- Responsible for management of branch reception and client support.
- Responsible for general branch administration.
Requirements
- Matric
- 1 - 2 years’ experience in an office coordination / clerical / administrative capacity.
- Experience within insurance branches would be an advantage.
- Client facing experience in a service environment would be advantageous.
- Knowledge on the Insurance landscape and / or products would be advantageous.
- Knowledge of office management systems.
- Proficient in Microsoft office (especially in Outlook and other office management systems).
- Strong customer service orientation.
- Conflict management skills would be advantageous (dealing with difficult clients).
- Typing skills essential.
- Organising skills.
- Adaptable and open to learning.
Benefits
- Competitive salary and performance-based incentives.
- Comprehensive benefits package.
- Opportunities for career advancement within a growing organization.
- A supportive and collaborative work environment.
- Ongoing training and development programs.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
office coordinationclerical skillsadministrative skillstyping skillsknowledge of office management systemsinsurance knowledgeinsurance products knowledge
Soft Skills
customer service orientationconflict managementorganizing skillsadaptabilitywillingness to learn
Certifications
Matric