Sanlam

Risk Replacement Monitor – SLS SanlamConnect CIE

Sanlam

full-time

Posted on:

Location Type: Office

Location: Bellville • South Africa

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About the role

  • Promote, monitor and drive compliance and risk management in relation to policy replacements.
  • Ensure adherence to LTIA PPR Rule 19, FAIS, and Treating Customers Fairly (TCF) principles.
  • Proactively monitor replacement business cases and practices submitted by intermediaries.
  • Review and validate Replacement Advice Records (RARs) within strict SLA timelines.
  • Ensure compliance with disclosure requirements, advice standards, recordkeeping and ethical conduct.
  • Identify compliance risks, interpret trends and coordinate corrective actions with relevant stakeholders.
  • Escalate high-risk cases to Quality and Risk Control (QRC).
  • Maintain accurate compliance recordkeeping and reporting.
  • Sign off on required documentation and ensure governance standards are met.
  • Identify training needs and facilitate compliance coaching for intermediaries.

Requirements

  • Valid driver’s license and reliable motor vehicle.
  • Relevant Commerce Degree/Diploma.
  • Post Graduate Diploma in Financial Planning (advantageous or in progress).
  • Investment and Risk Product Accreditation.
  • Additional industry-related qualifications will be advantageous.
  • In-depth understanding of financial services legislation, compliance frameworks and Policy Replacement Rules.
  • Knowledge of Sanlam products (including investments) and financial planning processes.
  • Familiarity with compliance portals and Sanlam tools (Sanfin, S.Net, Suite).
  • Strong MS Office proficiency (Excel, Word, PowerPoint, Outlook).
  • Auditing and forensic practices, risk management policies and complaints processes.
Benefits
  • Professional development opportunities
  • Growth and development opportunities
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
compliance managementrisk managementfinancial planningauditing practicesforensic practicespolicy replacement rulesrecordkeepingdisclosure requirementsadvice standardsinvestment product accreditation
Soft Skills
communicationstakeholder coordinationtraining facilitationmonitoringproblem-solvingethical conducttrend interpretationcoaching
Certifications
Commerce DegreeDiploma in Financial PlanningInvestment and Risk Product AccreditationPost Graduate Diploma in Financial Planning