Sanlam

Short-term Insurance Sales Consultant

Sanlam

full-time

Posted on:

Location Type: Office

Location: Bellville • 🇿🇦 South Africa

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Job Level

Junior

About the role

  • Selling Insurance (car and household) telephonically
  • Achievement of sales targets and objectives
  • Adherence to Quality and Compliance processes to minimize business risk
  • Manage your quality & compliance against benchmarks to minimize business risk, with the client in mind
  • Maintain optimal operational efficiencies based on productivity measures
  • Adapt and change to fit in with changing business operational requirements
  • Resolve complaints and objections
  • Build and maintain good client relationships
  • Managing information regarding new products, rate changes, rulings, training updates etc.
  • Keep abreast of developments and trends in the Industry – self learning
  • Ensure commitment to the FAIS Fit & Proper qualification requirements

Requirements

  • Grade 12 qualification
  • At least 1 and a half years’ experience within a Sales Outbound Call Centre, or at least 2 years’ face to face sales experience (with targets attached to the sales)
  • Financial services experience (advantageous)
  • RE Exam Advantageous
  • Personal Lines NQF Level 4 and or 30 FAIS Credits with certificate – Requirement (Short-term Insurance)
  • Good understanding of Financial Services Industry related legislation and regulation
  • Understanding of sales processes and servicing industry
  • Outbound Sales experience is required
  • Fluency in English and one other South African official language
  • A clear criminal and credit record
  • Commitment to the FAIS Act and meeting Fit & Proper qualification requirements
  • Willingness to work overtime.
Benefits
  • Selling skills
  • Computer literacy
  • Communication
  • Planning and organising
  • Building and maintaining relationships
  • Treating Customers Fairly
  • Initiative
  • Results Driven/Achievement orientated

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
salesoutbound salesinsurancefinancial servicescompliancequality managementcustomer relationship managementproblem resolutionproduct knowledgeself-learning
Soft skills
communicationadaptabilityrelationship buildingtarget achievementorganizational skillscomplaint resolutionteamworktime managementinterpersonal skillscommitment
Certifications
Grade 12 qualificationRE ExamPersonal Lines NQF Level 430 FAIS Credits