Customer Value Manager
Sanlam
full-time
Posted on:
Location Type: Office
Location: Sandton • 🇿🇦 South Africa
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Develop and execute customer value strategies
- Engage in cross-sell, upsell, retention, and increased lifetime value initiatives
- Design and implement customer engagement initiatives including campaigns and loyalty programs
- Collaborate with marketing, product, and IT teams for effective execution
- Monitor customer KPIs and report outcomes
Requirements
- Bachelor’s degree or higher in Business, Marketing, Finance, or related field
- Experience in customer value management, analytics, or financial services (advantageous)
- Strong analytical thinking
- Excellent communication skills
- Problem-solving skills
- Project management skills
- Attention to detail
Benefits
- Health insurance
- Professional development opportunities
- Flexible working hours
- Employee wellness programs
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
customer value managementanalyticsfinancial servicescustomer engagement initiativescampaignsloyalty programsKPI monitoring
Soft skills
analytical thinkingcommunication skillsproblem-solving skillsproject management skillsattention to detail
Certifications
Bachelor’s degreeMaster’s degree