Sanlam

Product Owner – Servicing

Sanlam

full-time

Posted on:

Location Type: Hybrid

Location: Bellville • 🇿🇦 South Africa

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Job Level

Mid-LevelSenior

About the role

  • Define and Communicate Product Vision & Strategy: Ensure the product vision and strategy align with company goals and clearly communicate them to stakeholders and teams.
  • Translate Company Goals into a Prioritized Roadmap: Convert strategic objectives into actionable features and maintain a product roadmap that reflects priorities.
  • Collaborate with Stakeholders: Engage with customers, leadership, and engineering teams to gather requirements, validate needs, and manage expectations.
  • Manage and Prioritize the Product Backlog: Create, refine, and maintain a detailed backlog that aligns with the product vision and delivers maximum value.
  • Lead Agile Practices: Actively participate in Scrum ceremonies (Sprint Planning, Daily Stand-ups, Reviews, Retrospectives) to guide development and ensure progress.
  • Write User Stories and Acceptance Criteria: Develop clear, actionable user stories with acceptance criteria to ensure development meets expectations and delivers value.
  • Oversee Product Lifecycle Management: Manage the product from conception through launch and continuous improvement to maintain market relevance.
  • Conduct Market Research and Analysis: Perform competitor analysis, market research, and customer engagement to inform product decisions and innovation.
  • Track Performance and Outcomes: Define and monitor key performance indicators (KPIs) to measure success and identify areas for improvement.
  • Validate Decisions Through Research: Use data and research to support hypotheses and ensure customer-centricity in all product decisions.

Requirements

  • Bachelor’s degree in information technology, Computer Science, or related field.
  • Relevant certifications (e.g. SAFe Product Owner; Product Manager (POPM); ICAgile Certified Professional (ICP))
  • Proven experience as a Product Owner or similar role in Product Management.
  • Strong understanding of Agile methodologies such as Kanban, Scrum and SAFe.
  • Excellent communication, presentation and leadership skills.
  • Ability to work effectively with cross-functional teams in a hybrid manner.
  • Excellent prioritisation skills based on value.
  • Creative problem-solving skills and willingness to think outside the box.
  • Experience with product lifecycle management and software development tools such as Jira, Miro etc.
  • Knowledge of Microsoft Dynamics 365 would be a bonus.
Benefits
  • Health insurance
  • Retirement plans
  • Paid time off
  • Flexible working arrangements
  • Professional development

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
Agile methodologiesScrumKanbanSAFeProduct lifecycle managementUser storiesAcceptance criteriaKey performance indicators (KPIs)Market researchCompetitor analysis
Soft skills
CommunicationPresentationLeadershipCollaborationPrioritizationCreative problem-solvingCross-functional teamworkStakeholder engagementExpectation managementCustomer-centricity
Certifications
SAFe Product OwnerProduct Manager (POPM)ICAgile Certified Professional (ICP)