Sanlam

Outbound Sales Consultant

Sanlam

full-time

Posted on:

Location Type: Office

Location: Bellville • 🇿🇦 South Africa

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Job Level

JuniorMid-Level

About the role

  • Selling products telephonically
  • Achievement of sales targets and objectives
  • Adherence to Quality and Compliance processes to minimize business risk
  • Manage your quality & compliance against benchmarks to minimize business risk, with the client in mind
  • Maintain optimal operational efficiencies based on productivity measures
  • Adapt and change to fit in with changing business operational requirements
  • Resolve complaints and objections
  • Build and maintain good client relationships
  • Managing information regarding new products, rate changes, rulings, training updates etc.
  • Keep abreast of developments and trends in the Industry – self learning
  • Ensure commitment to the FAIS Fit & Proper qualification requirements

Requirements

  • Grade 12 or a relevant NQF 4 qualification
  • 2 years’ experience within a Sales Outbound Call Centre, or at least 2 years’ face to face sales experience (with targets attached to the sales)
  • Financial services experience (advantageous)
  • Good understanding of Financial Services Industry related legislation and regulation
  • Understanding of sales processes and servicing industry
  • Outbound Sales experience is required
  • Fluency in English and one other South African official language
  • A clear criminal and credit record
  • Commitment to the FAIS Act and meeting Fit & Proper qualification requirements
  • Willingness to work overtime
Benefits
  • Professional development
  • Opportunities for growth and development

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
salesoutbound salesclient relationship managementquality complianceoperational efficiencycomplaint resolutionfinancial services legislationsales processesself-learning
Soft skills
adaptabilitycommunicationinterpersonal skillsproblem-solvingcommitment
Certifications
FAIS Fit & Proper qualification