Sanlam

Outbound Sales Agent

Sanlam

full-time

Posted on:

Location Type: Office

Location: Umhlanga • 🇿🇦 South Africa

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Job Level

Mid-LevelSenior

About the role

  • Responsible for contacting clients according to specified campaigns and scripts to query outstanding payments and escalate to the next level of collection if required
  • May provide customers with essential and information regarding products and services
  • Predictive dialling may be used when contacting the client
  • Provides quality service to external and internal customers by ensuring accuracy in recording of data

Requirements

  • Minimum Qualification: Grade 12 / Standard 10 / NQF 4
  • RE5 Certificate
  • Fully FAIS Accredited (As per Dofa date)
  • Experience of more than 3 years in a sales environment
Benefits
  • Cultivating a positive and dynamic working environment
  • Freedom and opportunity to succeed

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft skills
customer servicecommunicationdata accuracyescalation management
Certifications
Grade 12Standard 10NQF 4RE5 CertificateFAIS Accreditation