Team Manager
Sanlam
full-time
Posted on:
Location Type: Office
Location: Bellville • 🇿🇦 South Africa
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Responsibility for the day-to-day management of a team of Short-term Insurance Sales Consultants in the Contact Centre
- Controls, manages and motivates the team of Sales Consultants including the monitoring and attainment of sales targets
- Staff productivity, quality and compliance adherence, staff development, training and coaching, general staff performance management and administration
Requirements
- Matric (or equivalent qualification)
- Minimum of 3 years’ team management experience in a sales environment
- Minimum of at least 2 years’ experience in a call-centre environment (Outbound)
- Financial Services experience (Long-term insurance and within a sales-oriented environment)
- Sales experience
- Practical experience of IR processes is critical to the role
Benefits
- Building strong, lasting relationships with employees
- Opportunities for growth and development
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
team managementsales managementperformance managementstaff developmenttrainingcoachingcompliance adherenceIR processes
Soft skills
motivationproductivity monitoringquality control
Certifications
Matric