Account Manager

Sangoma

Account Manager managing client relationships and promoting Sangoma's communication products. Collaborating with sales and technical teams to ensure customer satisfaction and revenue growth.

Posted 7/14/2026full-timeWokingham • 🇬🇧 United KingdomMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in account management and client relationship building, with a strong focus on upselling and cross-selling within the telecommunications and VoIP sectors. Proficient in utilizing CRM systems and sales tools to manage account lifecycles and deliver exceptional client service.

Highest-signal resume keywords

Account ManagementClient Relationship BuildingCRM ProficiencyTelecommunications ExperienceSales Strategy

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Account ManagementSales StrategyClient OnboardingPerformance Metrics ReportingTroubleshooting

Soft Skills

Interpersonal SkillsCommunication SkillsProblem-Solving SkillsSelf-MotivatedGoal-Oriented

Tools & Technologies

CRM SystemsMicrosoft Office SuiteSales Tools

Industry Keywords

TelecommunicationsVoIPUnified CommunicationsSangoma ProductsOpen-Source Communication Platforms

Tech Stack

Tools & technologies

VoIP

About the role

Key responsibilities & impact

Develop and maintain strong relationships with assigned accounts to foster client loyalty and satisfaction.
Understand client business objectives and recommend appropriate Sangoma solutions to meet their needs.
Identify upselling and cross-selling opportunities to expand account revenue.
Collaborate with sales, marketing, and technical teams to deliver seamless service and support.
Manage the full account lifecycle including onboarding, renewals, and troubleshooting.
Maintain accurate records of client interactions and sales activities using CRM tools.
Prepare regular reports on account status and performance metrics.
Stay informed on industry trends, competitive landscape, and emerging technologies to advise clients proactively.

Requirements

What you’ll need

Bachelor's degree in business, communications, or related field preferred.
Minimum 3 years of experience in account management or sales, ideally within telecommunications, VoIP, or unified communications sectors.
Strong interpersonal and communication skills with the ability to build trust and rapport quickly.
Proficient with CRM systems, Microsoft Office Suite, and sales tools.
Demonstrated ability to manage multiple accounts and prioritize tasks effectively.
Self-motivated, goal-oriented, and able to work both independently and as part of a team.
Problem-solving skills with a customer-centric mindset.
Familiarity with Sangoma products and open-source communication platforms is a plus.

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Sangoma Website LinkedIn All Job Openings 201 - 500 employees Founded 1984 🏢 Enterprise Communications
Enterprise
Managed Security Sangoma is a leading business cloud, hybrid, and on-premises communications platform that provides reliable in-house solutions along with network and security services. With over 40 years of experience, Sangoma offers a wide array of products including voice, video, networking, and productivity tools designed to enhance employee efficiency and customer satisfaction. They serve over 100,000 customers, delivering tailored solutions that maximize collaboration while minimizing costs, and ensure business continuity through innovative technologies. Account Manager 🔥 0 minutes ago 🏢🏡 Wokingham – Hybrid ⏰ Full Time 🟡 Mid-level 🟠 Senior 💰 Account Manager Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Develop and maintain strong relationships with assigned accounts to foster client loyalty and satisfaction.
Understand client business objectives and recommend appropriate Sangoma solutions to meet their needs.
Identify upselling and cross-selling opportunities to expand account revenue.
Collaborate with sales, marketing, and technical teams to deliver seamless service and support.
Manage the full account lifecycle including onboarding, renewals, and troubleshooting.
Maintain accurate records of client interactions and sales activities using CRM tools.
Prepare regular reports on account status and performance metrics.
Stay informed on industry trends, competitive landscape, and emerging technologies to advise clients proactively. 🎯 Requirements
Bachelor's degree in business, communications, or related field preferred.
Minimum 3 years of experience in account management or sales, ideally within telecommunications, VoIP, or unified communications sectors.
Strong interpersonal and communication skills with the ability to build trust and rapport quickly.
Proficient with CRM systems, Microsoft Office Suite, and sales tools.
Demonstrated ability to manage multiple accounts and prioritize tasks effectively.
Self-motivated, goal-oriented, and able to work both independently and as part of a team.
Problem-solving skills with a customer-centric mindset.
Familiarity with Sangoma products and open-source communication platforms is a plus. Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Find jobs using your resume Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs