Applications Support Analyst – Health Plan

Sanford Health

Applications Support Analyst addressing healthcare information systems and application support needs at Sanford Health. Involves issue resolution, training documentation, and collaboration with teams.

Posted 6/20/2026full-timeRemote • South Dakota • 🇺🇸 United StatesJunior💰 $26 - $42 per hourWebsite

About the role

Key responsibilities & impact

Performs routine healthcare information system and application support
Utilizes analytical skills and experiences to investigate or escalate support issues
Resolves incidents and services requests
Assists in the creation and maintenance of training documentation
Incorporates appropriate presentation techniques to support and/or lead training sessions
Researches, analyzes and makes recommendations for application workflow improvements
Creates and analyzes reports created using multiple reporting mechanisms
Gathers, analyzes, designs, develops, modifies, tests, implements, evaluates, and maintains information technologies to support business needs
Promotes and participates in a team approach
Works with other departments and outside vendors
Comfortable managing change with excellent problem solving skills
Time management and prioritization of tasks on a daily basis
Proficient verbal and written communication required
Positive attitude and excellent customer service skills are expected
Ability to communicate diplomatically across integrated teams
Good interpersonal skills
Proficiency with software such as word processing, spreadsheets, databases, and presentation software required

Requirements

What you’ll need

Bachelor's Degree required
Area of focus in Information Technology, Healthcare, Business, or related field preferred
One year of relevant experience in application support, hardware or interface preferred
If applicable, Information Technology (IT) certification must be obtained within six months of date of hire and within three attempts of certification testing

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Sanford Health Website LinkedIn All Job Openings 10,000+ employees Founded 1894 ⚕️ Healthcare Insurance Healthcare Insurance Sanford Health is the largest rural health system in the United States, dedicated to transforming the healthcare experience and providing access to world-class healthcare in America's heartland. Headquartered in Sioux Falls, South Dakota, Sanford Health serves over 1. 4 million patients and nearly 200,000 health plan members across 250,000 square miles. The integrated health system includes 48 medical centers, 211 clinic locations, and more than 160 senior living centers, employing 2,900 physicians and advanced practice providers. Sanford Health is committed to offering compassionate care through its Centers of Excellence, focusing on specialties such as cancer, orthopedics, women’s health, and genetics. Additionally, it provides affordable health insurance, engages in extensive clinical trials, and supports personalized genetic medicine. Applications Support Analyst – Health Plan 🔥 7 minutes ago 🗿 South Dakota – Remote 💵 $26 - $41 / hour ⏰ Full Time 🟢 Junior 📞 Support Engineer 🦅 H1B Visa Sponsor Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Performs routine healthcare information system and application support
Utilizes analytical skills and experiences to investigate or escalate support issues
Resolves incidents and services requests
Assists in the creation and maintenance of training documentation
Incorporates appropriate presentation techniques to support and/or lead training sessions
Researches, analyzes and makes recommendations for application workflow improvements
Creates and analyzes reports created using multiple reporting mechanisms
Gathers, analyzes, designs, develops, modifies, tests, implements, evaluates, and maintains information technologies to support business needs
Promotes and participates in a team approach
Works with other departments and outside vendors
Comfortable managing change with excellent problem solving skills
Time management and prioritization of tasks on a daily basis
Proficient verbal and written communication required
Positive attitude and excellent customer service skills are expected
Ability to communicate diplomatically across integrated teams
Good interpersonal skills
Proficiency with software such as word processing, spreadsheets, databases, and presentation software required 🎯 Requirements
Bachelor's Degree required
Area of focus in Information Technology, Healthcare, Business, or related field preferred
One year of relevant experience in application support, hardware or interface preferred
If applicable, Information Technology (IT) certification must be obtained within six months of date of hire and within three attempts of certification testing Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Enterprise Technical Support Analyst 🔥 13 hours ago Gainsight 1001 - 5000 ☁️ SaaS 🤝 B2B 🤖 Artificial Intelligence Website LinkedIn All Job Openings Enterprise Technical Support Analyst providing technical support for enterprise clients at Gainsight. Managing technical issues and enhancing customer satisfaction through relationship building. 🇺🇸 United States – Remote 💵 $62k - $66k / year ⏰ Full Time 🟢 Junior 🟡 Mid-level 📞 Support Engineer 🦅 H1B Visa Sponsor Bioinformatics Support Analyst 🔥 19 hours ago Guidehouse 10,000+ employees Website LinkedIn All Job Openings Bioinformatics Support Analyst providing operational, analytical, and user-facing support for biomedical informatics applications. Ensuring reliable execution of data workflows and contributing to continuous improvement efforts. 🇺🇸 United States – Remote 💵 $85k - $141k / year 💰 Grant on 2023-02 ⏰ Full Time 🟢 Junior 🟡 Mid-level 📞 Support Engineer 🦅 H1B Visa Sponsor Cloud Python SQL Technical Support Representative 🕒 Yesterday Affinitiv 501 - 1000 🤝 B2B Website LinkedIn All Job Openings Technical Support Representative providing customer support for proprietary software solutions at Affinitiv. Requires technical background and experience in customer service for the automotive industry. 🇺🇸 United States – Remote ⏰ Full Time 🟢 Junior 🟡 Mid-level 📞 Support Engineer 🚫👨‍🎓 No degree required Android iOS WordPress Support Engineer 🕒 Yesterday Rocket.net 11 - 50 ☁️ SaaS 🛍️ eCommerce 🏢 Enterprise Website LinkedIn All Job Openings WordPress Support Engineer providing customer support and technical troubleshooting for WordPress at Rocket.net. Ensuring quick resolutions and customer satisfaction through various support channels. 🇺🇸 United States – Remote ⏰ Full Time 🟢 Junior 🟡 Mid-level 📞 Support Engineer 🚫👨‍🎓 No degree required Apache DNS Linux MySQL NGINX PHP Redis WordPress Gateway Support Technician 🕒 Yesterday U.S. Bank 10,000+ employees 🏦 Banking 💸 Finance 💳 Fintech Website LinkedIn All Job Openings Provides telecommunication support and resolves user issues for U.S. Bank. Engages with various teams to troubleshoot and deliver effective user solutions. 🇺🇸 United States – Remote 💵 $20 - $24 / hour ⏰ Full Time 🟢 Junior 📞 Support Engineer 🚫👨‍🎓 No degree required View More Support Engineer Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

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Hard Skills & Tools

application supportworkflow improvementsreport analysisinformation technologiestestingimplementationevaluationmodificationdevelopmentdesign

Soft Skills

problem solvingtime managementprioritizationverbal communicationwritten communicationcustomer serviceinterpersonal skillsteam collaborationdiplomatic communicationpositive attitude

Certifications

Information Technology (IT) certification