Applications Support Analyst – Health Plan

Sanford Health

Applications Support Analyst providing healthcare information system support in rural health. Collaborating with departments and vendors to enhance application workflows and user experience.

Posted 5/20/2026full-timeRemote • North Dakota, South Dakota • 🇺🇸 United StatesJunior💰 $26 - $42 per hourWebsite

About the role

Key responsibilities & impact

Performs routine healthcare information system and application support
Investigates or escalates support issues
Resolves incidents and services requests
Assists in the creation and maintenance of training documentation
Researches, analyzes and makes recommendations for application workflow improvements
Creates and analyzes reports using multiple reporting mechanisms
Gathers, analyzes, designs, develops, modifies, tests, implements, evaluates, and maintains information technologies

Requirements

What you’ll need

Bachelor's Degree required
One year of relevant experience in application support, hardware or interface preferred
Experience working in EPIC Tapestry highly preferred
IT certification must be obtained within six months of date of hire and within three attempts of certification testing

Benefits

Comp & perks

Health insurance
Paid time off

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

application supportincident resolutionservice request managementworkflow improvementreport analysisinformation technology maintenancetestingdevelopmentmodificationevaluation

Soft Skills

problem-solvingcommunicationanalytical thinkingdocumentationcollaborationresearch

Certifications

IT certification