Applications Support Analyst

Sanford Health

Applications Support Analyst responsible for providing support in healthcare information systems. Collaborating across departments and leading training sessions while resolving technical issues.

Posted 4/16/2026full-timeRemote • South Dakota, Wisconsin • 🇺🇸 United StatesJunior💰 $26 - $42 per hourWebsite

About the role

Key responsibilities & impact

Performs routine healthcare information system and application support
Utilizes analytical skills and experiences to investigate or escalate support issues
Resolves incidents and service requests
Assists in the creation and maintenance of training documentation
Incorporates appropriate presentation techniques to support and/or lead training sessions
Researches, analyzes and makes recommendations for application workflow improvements
Creates and analyzes reports created using multiple reporting mechanisms
Gathers, analyzes, designs, develops, modifies, tests, implements, evaluates, and maintains information technologies to support business needs
Promotes and participates in a team approach
Works with other departments and outside vendors

Requirements

What you’ll need

Bachelor's Degree required
Area of focus in Information Technology, Healthcare, Business, or related field preferred
One year of relevant experience in application support, hardware or interface preferred
If applicable, Information Technology (IT) certification must be obtained within six months of date of hire and within three attempts of certification testing

Benefits

Comp & perks

Health insurance
Retirement plans
Paid time off
Professional development opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

healthcare information systemsapplication supportanalytical skillsreporting mechanismsworkflow improvementsinformation technologiesincident resolutionservice request managementtraining documentationtesting

Soft Skills

team collaborationcommunicationpresentation skillsproblem-solvinganalytical thinking

Certifications

Information Technology (IT) certification