Support Engineer

• Gather, analyze, design, develop, modify, test, implement, evaluate, and maintain clinical information technologies to support clinical practice.
• Use data to support clinical decision-making and identify desired outcomes.
• Research, analyze and make recommendations for application work flow improvements and create and analyze reports created using multiple reporting mechanisms.
• Utilize Tier Two/high level of customer service while promoting and participating in the team approach.
• Possess strong problem solving and critical thinking skills, as well as excellent time management and prioritization skills.
• Training presentation techniques and skills.
• Proficient verbal and written communication skills and efficient use of Microsoft Office software.
• Demonstrate basic knowledge and support of Information Technology Infrastructure Library (ITIL) philosophies in daily work.
• Adjust to new or changing assignments, processes, and people.

Clinical Applications Support Analyst

Applications Support Analyst – Health Plan

Clinical Applications Support Analyst – IT OpTime Anesthesia