Sandy Hook Promise

Development Manager

Sandy Hook Promise

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇺🇸 United States

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Salary

💰 $70,000 - $80,000 per year

Job Level

Mid-LevelSenior

About the role

  • Manage and maintain Salesforce donor records for major giving, including gift processing, record creation, and ongoing data hygiene.
  • Produce and refine reporting and dashboards that support real-time major gifts strategy and decision-making.
  • Lead quarterly business reviews (QBRs) for major gifts, including pipeline analysis, segmentation, and portfolio reporting.
  • Assign all new $5,000+ donors based on capacity, affinity, and strategy.
  • Lead monthly financial reconciliation processes across Development, Finance, and Operations.
  • Serve as internal point of contact for all major giving data needs and ongoing CRM optimization.
  • Translate data into clarity, insight, and direction.
  • Build and manage SHP’s mid-level donor program, including segmentation, outreach, and conversion strategy.
  • Create and execute all mid-level donor communications (email, mailings, and personalized engagement).
  • Develop and test systems to measure mid-level donor engagement, retention, and upgrade opportunities.
  • Identify mid-level donors with major gift potential and partner with Development colleagues proactive outreach strategies.
  • Manage all mass communications to major donors, including segmentation and content review.
  • Lead the new major donor assignment process and produce regular reporting on follow-up and pipeline activity.
  • Own and execute four virtual engagement events annually for major and selected mid-level donors, including planning, messaging, logistics, and follow-up.

Requirements

  • 6+ years of Development experience, ideally with exposure to major or mid-level donor strategies.
  • Demonstrated experience and improvement on systems using CRM systems, preferably Salesforce.org
  • Exceptional analytical skills with proven ability to create reports, interpret data, and surface actionable insights.
  • Experience leading events both in-person and virtual.
  • Strong written and verbal communication skills; high emotional intelligence and professional maturity.
  • Ability to manage multiple priorities, work independently, and collaborate effectively across teams.
  • Flexible, detail-oriented, solutions-focused, and comfortable in a fast-paced environment.
  • Proficiency in Microsoft Office, especially Excel and Outlook.
Benefits
  • Unlimited PTO
  • Flexible schedules
  • Paid holidays and 10 days sick leave
  • Paid parental leave
  • Health, dental, and vision
  • Employer paid life insurance and short- and long-term disability
  • 401k match
  • Professional development stipend
  • Wellness & mental health support
  • Employer Paid Employee Assistance Program

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
data analysisreportingCRM systemsSalesforcefinancial reconciliationdonor engagementsegmentationpipeline analysismajor gifts strategymid-level donor strategy
Soft skills
analytical skillscommunication skillsemotional intelligenceprofessional maturitycollaborationflexibilitydetail-orientedsolutions-focusedindependencetime management