Outbound Planner

Sandvik

Outbound Planner managing customer order activities and logistics for Sandvik. Ensure efficient order flow and resolve issues while working with various teams.

Posted 7/21/2026full-timeRomeoville • Illinois, Nevada • 🇺🇸 United StatesJuniorMid-Level💰 $82,000 - $95,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in order processing, distribution, and supply chain management, with a strong focus on customer service and communication. Proficient in managing customer accounts and resolving order issues efficiently.

Highest-signal resume keywords

Order ProcessingSupply Chain ManagementCustomer ServiceInternational Trade KnowledgeTransport Management System Experience

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Order ManagementCustomer Order FlowSales Order ResolutionInventory ManagementFreight Process Knowledge

Soft Skills

CommunicationProblem SolvingInterpersonal Skills

Tools & Technologies

Microsoft Office SuiteAuroraDIPowerBiTransport Management System

Certifications & Qualifications

Bachelor's Degree

Industry Keywords

DistributionLogistics Service ProvidersCustomer Masters Maintenance

About the role

Key responsibilities & impact

Manage all activities for the customer, including customer order flow and requests
Daily release and processing of customer orders, managing suspended orders
Work with Inventory, Warehouse, and Freight teams to ensure efficient order flow
Interface with Order Desk, Customer Services Centers, and Sales Staff
Resolve order issues such as incorrect addresses and shipping instructions
Daily resolution of Sales orders that did not generate Purchase Orders
Conduct quarterly reviews and maintenance of Customer Masters
Maintain communication with internal/external customers on open orders

Requirements

What you’ll need

Bachelors’ Degree
Minimum 2 years’ experience in Order processing, Distribution, Supply Chain and Customer Service
Experience managing internal and/or external customer accounts
Good working knowledge of International Trade and Freight process
Proficiency in Microsoft Office suite (Outlook, Excel, Word, PowerPoint, etc.)
Prior exposure to Aurora, DI, and PowerBi is an advantage
Experience in interacting with Logistics Service Providers
Experience with a Transport Management System desirable

Benefits

Comp & perks

Comprehensive total compensation package
Competitive package of health insurance, dental and disability insurance
401(k) retirement savings plan
Opportunities for professional competence development and training
Opportunities for career advancement