The Application Engineering Manager for MRP Solutions leads a team of Application Engineers and Project Engineers responsible for delivering high-quality implementation, support, and training services for Sigma NEST software solutions.
This role ensures customer satisfaction through strategic planning, team development, and operational excellence.
This position is based in Cincinnati, Ohio with flexibility for remote work. We welcome applications from qualified candidates across the U.S. who are interested in working remotely.
Only candidates who are legally authorized to work in the United States without the need for current or future sponsorship will be considered.
Key Responsibilities: Team Leadership, Project Oversight, Customer Engagement, Process Improvement, Cross-functional Collaboration, Performance Monitoring.
The role may involve travel to client sites up to 25% depending on project needs.
Requirements
Proven experience in managing technical teams, preferably in software implementation or IT consulting.
Strong understanding of MRP/ERP systems and business process flows (sales, purchasing, production, administration).
Excellent communication and interpersonal skills.
Strong problem-solving and decision-making abilities.
Proficiency in SQL, Microsoft Office, and reporting tools (e.g., Power BI, Crystal Reports).
Strong project management skills including planning, scheduling, and communication to key stakeholders both within SigmaNEST as well as the customer.
Basic knowledge of CAD/CAM products.
Experience with internal training and pre-sales support.
Travel to client sites, estimated at up to 25%, with variability based on project needs.